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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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Disappointed as price dropped by $600 after christmas and continues the same. Email sent regarding this and told quality of pearl varies. Not stated on website
Really loved the beautiful blue/violet drop pearl earings, easily ordered, received within 10 days nicely presented
My pearl ring was looked after carefully (I have other pearls) but it started to peel off and discolour. I sent Broome pearl a message and they didnt respond. So I have warned as many people as I can NOT to purchase from them as they dont care about their products or customers. I have bought a few things from them so they lost a good customer
No problems at all. Easy to follow website. Good value.
Attractive product. I don't have one hundred words to say..
I ordered presents for my mum and sister for Christmas (and for me!). My order was processed and received quickly. Beautiful jewellery, and can't wait to purchase more.
I was very pleased with my purchases. They arrived well packaged and reasonably quickly so that was pleasing.
I purchased Christmas presents which I was happy with and because I spent x amount of dollars I received a bonus bracelet witch i gave to my granddaughter. Within 2 days it fell to pieces. Made me feel like a cheapskate
Happy, professional staff doing what comes naturally with a great range of quality products. The Mandurah showroom and staff match the quality pearl designs.
Lovely piece of jewellery great service
Receive compliments each time I wear them and get asked where I purchased these earrings from would recommend
I purchased the Gold drop earrings earlier this year and they are beautiful, easy to wearing and very comfortable.
Really disappointed as it is a present for my granddaughter on 31st May. Does not look anything like photo / I am so sad as its her 10th birthday- the packaging is horrible & it took 14 days to reach me.
I had lots of help in the chat sroom croon about the Pearl Diving History of Broome. They are extremely helpful and friendly.
Seamless purchase chose article paid by cc arrival of precious delivery just days later. Very satisfied
Fantastic service, very friendly and helpful staff, quick delivery.
I would recommend Broome Staircase, they are a very professional company. Excellent
5 star Fantastic product and extremely quick delivery. Picture and description spot on. Would definitely recommend.
Lovely product. Not much more to say, although surprised to find these are actually from Mandurrah, not Broome so wonder on the authenticity of product
Ordered pearl earrings. They are gorgeous. Delivery was very fast too. Very pleased with the purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members