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Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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Fast, efficient transaction. This is my second dealing with this company and each time I have been impressed. The two items have been as described and lovely.
Overall my experience was positive love the ring. One small issue with the website but was resolved quickly.
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My first order was lost by Australia Post who tried to blame Broome Staircase Designs for not sending it. I was quite upset as it was meant to be my special gift to my daughter for her 13th birthday. That day came and went and I was so upset. I called the company and even though they were under no obligation to resend my order…they did! Present got to my daughter one month after her birthday, I was slightly disappointed but so grateful to this amazing company for replacing what Australia Post lost. I highly recommend them
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I called to ask for assistance in getting an order to our friend spending her 40th in Broome. We couldn't be happier with the very personalised service. Thank you. She loved her special gift!
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So easy to order and the pearl is just so beautiful... I could not be happier.
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Disappointing. Pearl is small. LOOKS LIKE A KIDS BANGLE. Don't recommend.
Won't be purchasing any more items.
1 star only
I ordered 4 x sets of pearl earrings, and they arrived promptly and beautifully packaged. We had a little hiccup with the order, which was dealt with quickly and without fuss. The earrings were as described and look lovely. Highly recommended!
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Love these Pearl earrings and the Pearl rings are so different... so many people have asked where I purchased them from.
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Item was damaged on arrival, could of been packaged better. Item did arrive quickly.
Hi Randall sorry to hear about that we do offer the option to have your items boxed at checkout which in your case wasnt selected
The service was brilliant I am so happy with my purchases, just looking forward to being able to go our again after lockdown.
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Easy ordering. Fast and efficient shipping. Love my new earrings.
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Easy purchase just what I was looking for this was a gift for my granddaughter for her 10 th birthday her first south sea peal on neoprene.
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My experience was and is always fantastic easy to order staff are always there to help and polite
Thank you Kerrie for your awesome feedback
A very easy transaction and I am a very happy with my purchase.
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I ordered nearly $400 worth of jewellery as bridesmaid gifts in March, for our wedding in April. Sadly the package did not arrive on time and it's been nothing short of frustrating to say the least, trying to get my monies refunded for a package that was posted in securely and has never been delivered as has been established. I have been more than patient and accomodating and am very disappointed in the treatment and customer service I've received as I've bought goods here on a few occasions prior. Everyone deserves credit where it's due but when you're fobbed off and not refunded a large amount of money like I've paid, then I have been left with little choice but to give a bad experience
Great service quick delivery definitely want to get to Broome to buy more
My partner was going to take me there a few years back but sadly he passed away in November one day this will happen
Sorry to hear about your loss cheryl we hope to see you here in broome some day! Thank you for your great feedback
Innovative designs at great pricing and easy to transact online
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The efficiency of executing and delivery of my order was great. It arrived on time with no hassles. Thank you and still looking through your Facebook page. Everything is so beautiful
Thank you for your awesome feedback much appreciated :)
Very efficient - received them in the mail within a few days
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I'm very happy with my recent purchases and am still eyeing more for the future. Very happy with the tracking and speed of delivery.
So glad your happy with your purchases :) thank you for your feedback
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your awesome feedback!