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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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The staff were very helpful and friendly. Nothing was too much trouble. Good choice of jewellery.
A huge thanks to Julia and her team at Broome Staircase Designs helping me select my lovely purchases.
I just love their unique designs showcasing our beautiful Kimberley!
Lovely pearl on a unique Sterling silver pendant
Makes a beautiful present
Very happy with my purchase of my new fresh water pearl bracelet and the amazing offer from the Broome staircase Designs - Mandurah store - Susie coming on board with our WA Cutting Horse $#*!. Inc. Special event coming up end of March WACHA RAISING AWARENESS - RIDING FOR MENTAL HEALTH BLUE SHOW.
Tickets are selling well which will help Dolly Dream and I am glad to say that the advertising for this has hit 5000 people on our Facebook page so with saying this your company has very high exposure over Australia.
Thank you very much for your company's support
Kind regards
Shelli Royans
WACHA fundraise/ WACHA Facebook page manage/WACHA Committee Member
Hi Shelli, we are very pleased to be sponsoring the riding for Mental Health Blue Show. Broome Staircase Designs Hopes that it is a great success. Thank you
Wonderful service fast postage and the earrings themselves are just gorgeous.
Yes I have shopped in this shop a few Times. Very happy with the service, and they are lovely ladies in there. Will be back again next year. Xxx
Excellent service, stayed late for me to come after work. Thank you.
Thank you Karen. I hope to see you again and I would be more than pleased to keep the shop open for you to come after work again.
This fulfilled all our wants for a special birthday gift. It had a connection to Western Australia, it was something to treasure and pass on and it was light and unbreakable to post overseas.
I have had a good experience with Broome Staircase Designs, totally happy with my purchases. The only thing I didn't like was with Australia Post when it took about a month before I received my last purchase.
I'm very pleased with my pearl earrings, they arrived very promptly, lovely quality. Will buy again.
Very easy to contact and willingness to assist. Will continue to shop with them
Love pearls. Easy to follow website. Fast delivery.
Beautiful earings, really pleased with my
Purchase, speedy delivery to nsw, would purchase from you again.
Yesterday I had the pleasure of visiting your Mandurah store and was served by Leanne who was very helpful. I wasn't sure what I wanted but ended up buying a Mabe pearl ring. She had a happy disposition and put no pressure on me at all which is what I like. I'll be sending my husband in to see Leanne to buy my birthday present because whatever she chooses I'm sure I'll love. Thank you Leanne I love my ring.
Just arrived and they are gorgeous, had to put them on straight away. Just love pearls.
I purchased 2 sets of earrings, they arrived quickly and are well beyond my expectations, I absolutely love them. I will certainly be purchasing more.
Fantastic. Items arrived promptly and were just like they looked.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carolyn Thank you for your kind review, we always try to give the best service we can. It was a pleasure doing business with you. Thank you