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From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
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I've been searching for this exact style for quite a long time. I was delighted when I found these earrings; the size is just right, the colour is perfect and the gold hooks are just as I envisaged.
Excellent service and they were only to happy to help me.
Easy to order, kept up to date with delivery tracking. Arrived promptly. Looks as it does on website.
Happy with the purchase.
Happy with the service and I must say very helpful with my inquiries
Keep up the service
These earrings are good quality and reasonably priced. I love that it is an Australian business. Delivery was fast. I have ordered before also with a good experience.
This is my second purchase and I am again very pleased.
Fantastic service and a beautiful bracelet such a great price.
Excellent! Excellent! Excellent! Beautiful pearls. Very happy to wear them
Exceptional options in all Pearl jewellery. Easy selection, delivery & very satisfied with my purchase. Will definitely purchase from Brome Staircase Designs again
I ordered my pearl necklace on the website, it was posted so quickly and received it within the week as we live in SA.
I mistakenly ordered the incorrect Japanese Nylon Necklace, and when I contacted Broome Pearl Designs in Mandurah, Eileen immediately express posted me the correct necklace, which was delivered today 28/8/23. Eileen went out of her way to keep me as a satisfied customer, and exhibited wonderful customer service, which is so lacking in this modern world. Once again Eileen, I would not hesitate in recommending your company and your wonderful service to any of my clients that may be interested in purchasing from you. Kindest regards, Lorna Myers. Grad.Gemmologist / Appraiser - Frenchville Qld. 4701
I've purchased numerous items from Broome Staircase Design and never been disappointed.
Items are always as described with prompt delivery. I recently had to return a ring for larger size, the process was seamless and went well
I've purchased from this company before. They are genuine and fast at shipping. Would recommend.
Prompt delivery and exactly what I envisaged. I wear it every day. A statement piece!
I had a problem with my purchase but it has been sorted now and I am very happy with the outcome, thank you Eileen
Staff were very helpful and able to supply same day service. Very happy with my purchase
Very prompt delivery, affordable, great designs, a gorgeous pearl and silver ring
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Update: We have contact Australia Post and are working through how to find your lost package for you as well at this end. Kind regards Eileen Mandurah Store