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The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
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I got two cherry trees, one peach, and a fragrance tea Olive shrub. Unfortunately, deer eat my Lapin cherry tree, hoping it will come back alive soon!
Well packaged, it's lovely to look at the plants as you open~.
Could get all information to make the decision.
Fast and easy! These trees were very reasonably priced and fit for what I needed. Thanks
I was happy to find what I was looking for at a reasonable price, because I had looked at various websites and lingonberries are not common! So finding them and receiving them so quickly was exciting and satisfying. I planted them right away and they are doing well. Thank you so much! I look forward to my first lingonberry crop!
I'd be happy to once I have received my order.
I have looked for this tree for a while but you guys had the best deal for a "not so tiny" plant, and your inventory seemed to be great with a lot of choicee, proper information etc. Once ordered, ot took a bit to receive it, but it was exactly as you described. Good condition kn delivery and ability to plant it
My tree was delivered safely and well packaged. The tree is blooming and doing well! Great planting instructions.
I got this tree for my mom as a Mother's Day gift. It's such a beautiful tree, came well packaged and in perfect condition. I would buy again and recommend.
When I first received my shipment of fruit trees, one of the trees was damaged. After going online and reporting the damage, they really took care of me and sent me a replacement very quickly. Overall the experience was great and the product was very healthy.
I am very pleased with my purchase of hibiscus tree, vanilla strawberry hydrangeas. Very beautiful! I did have a vanilla strawberry hydrangea at previous home and it produced the most beautiful flowers that I had to get another for my new house. Hibiscus tree had several blooms already!
I ordered 2 American Wisteria vines from BrighterBlooms. They arrived well packaged and in a timely fashion. I planted them and they're doing well - despite some rambunctious dogs knocking them.
The ordering process was easy, but I was concerned about the plant coming from Georgia and getting it planted in the Colorado clay soil. My advice is to get the plant acclimated and planted soon. The soil in the plant dried out quickly and the plant was wilting, but it's thriving now that it's actually planted! I'll be ordering from Brighter Blooms again!
Very easy and quick. Plants came in healthy. I have planted. Will post further reviews as they grow.
I don't think I'll be order again any time soon. The tree is pretty weak and unimpressive looking.
Easy to order. Delivery was fast and in good shape. Patiently waiting for it to branch out. So far I have many new branches popping out.
I found what I was looking for and more. My plants exceeded my expectations. Thank you for caring about my needs. The service was amazing.
I found what I was looking for and more.
We ordered the 6-7 foot maple trees. One tree was around 6 foot, the other was well below 5 foot. Both were sticks with leaves. Hopefully the grow
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Ordered 30 green velvet boxwoods. Arrived quickly across the country given the Covid circumstances. Well packaged, if slightly bruised and dry. Immediately removed all from their packaging, watered well and clipped dead areas. The next day planted all in the ground and they are doing well. It is early yet but the roots are healthy and the tops are green and growing new branches. Satisfied.
Lots of good info for my zone. Trees were large and had blooms on them. I also bought tree gaiters for watering. So far so good.
The plant arrived safe and in good shape. We have planted it and it is growing well on the garden arch frame.
Ordered three Lavender Twist Weeping redbuds. They arrived with not many leaves but I read reviews online that they leafed out quickly. I am excited to watch mine grow!
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE


We are so very sorry to hear this and are reaching out privately to offer further assistance.