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The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
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Plants did not like a k healthy. Definitely not worth the price.
I ordered two trees and am very happy with them! A branch on one tree was broken, but the tree will be able to recover.
My trees have been planted about 9 days. They started growing right away, about the 2nd day, I, ve been watering them daily. Thanks for a quality product. Later Denny
Ordering was easy. Product was not received in good shape, especially got the price of the rose bush,
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I was so happy with the dogwood tree I received. If anything, it was even taller than what I expected. It has done well since I planted it a few weeks ago. I am very happy!
Brighter Blooms family was so fantastic and friendly, easy to work with and made all my tweaks possible!
The people at brighter blooms were very helpful. The trees I received even though the fig tree was smaller than I thought it would be they are all doing very well and growing very fast.
Beautiful cranberry viburnum arrived in great condition and is doing well in the ground!
First tree was struggling and just not looking good. Notified Brighter Blooms and replacement on the way!
The plants came well packaged and very healthy and are growing beautifully!
I've orders from brighter blooms multiple times now and am always pleased with the plants and the quick delivery!
Nice pictures of the products and good explanations. Only took a few days to receive my plant. It arrived in good shape and looked healthy.
I bought and planted this lavender rhododendron in august 2019, in the spring of 2020 there was only 1 bud on it and I was pretty upset. Then this spring(2021) the amount of buds that are blooming are amazing! So many! I love it!
The Lady Banks rose arrived, on the schedule provided and was in excellent condition. I can't wait to see it grow and look forward to beautiful blooms in the future! Thanks!
Thanks, looking forward to my lady banks!
Easy to order however, the potting soil package broke and spilled inside the packaging. The lilac tree little wood stake isnt very effective, it broke on a windy day. The tree is leaning towards the sun. Maybe better to have planted it in a pot than in the yard?
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I ordered yellow rose bushes, and they arrived in a timely manner with some blooms still intact. We planted them within a couple of days, and now they are getting plenty of sunshine and rain. They have some new growth, and I am cautiously optimistic they will do well.
I had one tree that was damaged during shipping. They responded quickly and another replacement was at my door within 3 days free of charge!
I purchased bulletproof roses and royal smokebush. They arrived well packaged. All plants are growing well in my garden right now. I am very pleased with my purchase. Thank you!
I became quite worried about the Avocado tree I order. Tracking the shipment, I found it had been in Macon Ga for 4-5 days. The tree was in fairly good shape with only a few brown leaves. I reached out to your customer service and the lady I talked to was very helpful with my questions.
Overall my experience with Brighter Blooms has been top notch. I have a 4 star only because of shipping realizing that the pandemic has created some problems.
Shipping fast buying great just a little concerned about honeycrisp tree looks a bit rough or tree 4 apple choice is doing great just wondering
Shipping fast buying great just a little concerned about honeycrisp tree looks a bit rough or tree 4 apple choice is doing great just wondering
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE


We are so very sorry to hear this and are reaching out privately to offer further assistance.