BravoDateReviews 16,085

Dear Richard,

Thank you for the review of our website!

Please, be kindly informed that the age of the members is mentioned on their profile page.

If you are referring to the age as a search option I would like to draw your attention to the fact that you may as well use the Search option to select the preferred area of the member. Have you already tried that?

If you still have any questions please feel free to contact us via [email protected]

Best regards,
Bravodate Customer Support

Dear Tim,

Thanks for the review!

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Please feel free to use the Search option and we do hope that you will find someone closer to you!

We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
Bravodate Customer Support

Dear Rob,

We are extremely grateful that you took the time out to leave us such a review!

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Please reach us via [email protected] in case of any help needed. We are there for you 24/7.

Sincerely,
Support Team Bravodate

Dear Froemous,
Thanks for sharing your feedback.

Please be advised that we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile.

Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
BravoDate Support Team

Dear Mike,

Thank you for leaving this review! Your feedback is what motivates us to improve our service.

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please feel free to contact us via [email protected] and we will be happy to assist you with any difficulties you might experience on the website.

Kind regards,
Bravodate Customer Support

Dear Member,

Thank you for leaving this review! Your feedback motivates us to improve our service.
As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location.

Let us know via email at [email protected] if there’s anything we can do for you.

Sincerely,
BravoDate Customer Support

Dear Matthew,

Thank you for taking the time to share your concerns and feedback with us!

Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations like scam are not tolerated. We review each complaint individually and do our best to resolve the problem in a satisfactory way. It should be noted that we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please note that there are various services with different costs, sending chat messages costs 2 credits per minute, however, you are able to send plenty of messages within each minute to convey your thoughts to other users without limitations, thus you are not being charged for each particular message. If you do not find this specific feature suitable for you, it is possible to continue communication in the mail section as an alternative, thus you can compose large letters to communicate with your friends without spending credits per minute. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.

All the users including the ladies have their own purpose to use our website, hence the experience of each particular user is unique, as well as their results from using the platform. Other users have no benefit from how many credits you spend and what services you decide to use. Some people chose to use our website to find interesting interlocutors, some seek popularity, some users are here to find friends or like-minded people, some people want to establish international acquaintances to share their traditions and experience, for instance.

From our side, we do not control and have no influence over personal affairs between our users. As our website provides every user with a convenient option to communicate in chat or mail sections, we recommend that you discuss everything with the person you are interested in directly to find out if your purposes actually match.

If you have some specific questions related to our service or need assistance - please contact us via [email protected] and we will be glad to help.

Kind regards,
Bravodate Customer Support

Dear Eric,

Thank you so much for this review, we appreciate it.

I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. The video confirmation is the main way to check whether the lady is real. She has to confirm her identity by recording a video and showing her ID document on the camera.

Our website allows special features for you to dispel the doubts regarding the ladies’ authenticity and sincere intentions to be here. You can set up a real date with one of our members to be able to meet the lady in person and make sure she is exactly the one you are communicating with.

We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.

Respectfully,
BravoDate Customer Support