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Branson Shows Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Found what I was looking for. Lots of categories to research--easy to navigate them.
Very easy to see and select shows that were available on our vacation days.
So far so good. Still have to go through voucher pickup one month from now, but will give another review when the process is complete. Thank you.
Very easy process bit we did not have the option to pick our seats, only the section
Very fast and easy had no problems with ordering my tickets
It was easy too place an order. I called today to ask for an invoice and Brittany was so helpful in sending that right off to me.
This is one of the easiest sites to navigate that I have ever seen!
Very quick and easy! I found what we were looking for with no trouble
The website was great, really easy to use! Thank you!
The Branson Shows website was easy to maneuver and when I had a question, it was wonderful to be able to call and talk to a "live" person. Their customer service is EXCELLENT! Make sure you order show tickets far in advance of your planned arrival. Many shows sell out quickly. Then when we arrived in Branson a couple months later, it was GREAT to stop by their Welcome Center and they had everything ready for us and a map and explained everything. Again, EXCELLENT CUSTOMER SERVICE!
Amazing and great will use again tell people about it
They will rip you off! They do not care about their customers. My mom and I booked show tickets for our family. We thought we had booked one show, but somehow booked two that were scheduled at the same time. I called them right away to explain what happened. They refused a refund, even though we can't be at two different places at the same time!
I ordered silver dollar city tickets days in advance. I received many emails with confirmations. The ticket booth is more than an hour from the attraction. I waited in line for an hour. I don't understand why there is no option to print my own tickets. I will never do this again. When I tried to refund the process became more complicated so I just stuck with the line. There is zero customer service. This is the worst structure to organize a business. This process NEEDS fixed. This is absolutely absurd. I expect compensation.
Easy booking and checkout. Great experience! Highly recommend.
Awesome! Great service! Easy to get everything done!
Convenient, I found tickets which I didn't think were available. Good follow-up.
Good but wanted to talk with Sight and Sound personnel
I'm not sure if pmt has processed with smooth and easy actions
We didn't realize we were buying tickets through a site that price gouged. Very disappointed we overpaid and find your practice unethical
Buying tickets was very easy. But how do we reserve seats?
I went to pick up my voucher, but before the sales person would give me the voucher, he persistently offered discounted tickets to other shows, and cash, if I would agree to some kind of vacation property tour or sales pitch. I will never buy tickets through BransonShows.com again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members