Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far so good, I needed to change my original date and they were very helpful. Thank you so much.
Don't know what seats I just bought
Experience was easy except for that
I still don't know what seats I purchased.
Super easy! Picked a show, picked a date convenient to my schedule. Booked it! Convenient check out, great follow up communication. Directions included…. Boom-Done
This website is very easy to make reservations to see the shows and entertainment!
Site was very easy to use. Received information and order summary right away.
Easy to book. Easy to use. We saw several shows and never had a single issue. I'd recommend this to anyone.
Had to go to pick up and gentleman printed 3 of 4 resulting in an extra trip
Was able to book all fours shows thanks
No problems. It was super easy and very quick response.
Excellent job! Being able to put in dates and see corresponding times was very helpful.
A lot of shows and activities to choose from. Scheduling was very easy and checking out with the cart was a breeze. Recieved the confirmation email immediatley. We are all set and ready to celebrate our 50th Wedding Anniversary in Branson. Can't wait to hit the road!
It is easy to get to the site. When picking up the tickets 2 signatures we're needed. -I'm not sure that's necessary.
Very easy to use, just surprised that I could not choose my seating.
Very Confusing when one show was shown twice but called customer service and they cancelled the first show.
Very Confusing when one show was shown twice
Fast and easy to order. Great discounts for Veterans and Seniors.
East pick up but they try to sell timeshare
Fast and easy to order. Great discounts for Veterans and Seniors.
Its been fine booking hope the event will be as good
I would like to be able to see the seats we got! And I still haven't received my tickets on my email as promised. I do have a confirmation number, however.
It is getting a little confusing. But not too bad yet.
Very quick and easy website and payment option! Thanks.

