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The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
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Thank you for making this experience sooo convenient. Had a bump in the road and made 1 phone call and it was resolved
It was so great booking our anniversary trip for next month.
Customer Service agent Chelsea was so, so, so, very helpful! I have never experienced someone so willing to go above and beyond to answer every single question and concern I had about ordering tickets!
On-line reservation system was quick and easy to understand.
Thank you for letting us apply the military or senior discounts on line. No other online tickets allow for that
Offered all main shows looking for and hotel for one lower price.
Pretty easy to order great follow up. Sent reminders. Too many things to choose from
The booking was easy and quick! I'll find out how well it went when I go to pick up my vouchers. We shall see.
Thank you.
Is a very user friendly site and has no problems scheduling our trip.
Super easy booking and priced nicely. Was concerned that the total price quoted was not the final price charged on my credit card. No where did it indicate that the total price did not include the taxes. That should be added to your website.
Easy process
Friendly, helpful people. Contacted me to make sure all was well.
Made booking our vacation so easy. Being able to book all the things we knew we wanted to do at the same time was great.
Everyone has been so helpful and have gone above and beyond to help us get seating by our friends
I was able to figure out what shows would work for me and a hotel. Site made it easy to find what I needed to schedule my trip.
Good as could be expected. I was impressed with the thoroughness of the website, and the ease of putting together a package for tickets to any show or activity we were interested in.
Easy access to all the shows paling in Branson.
Was able to pick dates and times we needed.
Also liked being able to pick set location also.
Good ordering so far. Don't want the Pierce arrow add on though. Pressed the wrong area on the count down when singing out. Thanks
Booking experience does not rate high because I was not allowed to select seats.

