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Bramble BerryReviews 88

3.7

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Bramble Berry Reviews Summary

Bramble Berry enjoys a generally positive reputation, with customers frequently praising the quality of its products, particularly fragrance oils and soap-making kits, which are noted for their ease of use and effectiveness. The company's customer service is highlighted as a strength, with many reviewers expressing satisfaction with prompt and helpful responses to issues. However, some concerns arise regarding shipping delays and a lack of detailed instructions for certain products. Overall, while customers appreciate the product offerings and support, there is room for improvement in delivery times and instructional clarity.

This summary is generated by AI, based on text from customer reviews

service
28
value
32
shipping
36
returns
34
quality
29

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Texas
1 review
5 helpful votes
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Wrong wrong wrong
June 28, 2019

1. Opened account with Bramble Berry but have yet to be able to sign in! 2. Cannot look up any of my orders website has no record of anything I've ordered. 3. Although my order came within 4 days, my order is completely WRONG. Out of 4 essential oils ordered, only 1 was correct!
I know, why not just send them back right! But i live in high desert and the post office is 10 miles away and without a vehicle it is impossible.
For 2 days I have emailed, and I have called and I still haven't had 1 response.
I know im only 1 person and my purchases or better said my decision to NOT purchase from this company has 0 impact on them, but I think that just out of simple courtesy they could have addressed this in a better manner.
Its NATURES GARDEN for me!
No more buying from bramble berry!
Rose Tapia

Date of experience: June 28, 2019
Wisconsin
1 review
6 helpful votes
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New website SUCKS
March 20, 2019

I've purchased from this company for about 5 years. Love their stuff. Shipping is slow but I plan accordingly. THEN they revamped their website. Now I cannot order from my mobile devices, which is how I've always ordered AND my account history only goes back as far as the new website! Purchase history before June is gone. Never really kept invoices because I've always looked up purchase history at tax time. (Shame on me) This tax season is going to be a real treat. I'm done with brambleberry

Date of experience: March 20, 2019
Oregon
22 reviews
31 helpful votes
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Lovely
January 30, 2019

I love and my auntie is in love with brand the orange and lavender essential oil bath bombs and tumeric shea butter lotion os soo nice on dry skin

Date of experience: January 29, 2019
Clara R.
Oregon
514 reviews
613 helpful votes
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Berry love
September 11, 2018

Like berries. Youll like the berrie scrub and berrie lip scrub from this brand and it smell very good as well

Date of experience: September 11, 2018
California
3 reviews
7 helpful votes
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Wonderful!
November 11, 2017

I make my own bath and body products, and since I am homebound with Multiple Sclerosis, I buy online. Bramble Berry has been reliable and their raw products are fresh and resonably priced, however, the shipping costs do ad up, so I try to wait for either "free shipping" or sales. If interested you can sign up with your email and you will occasionally receive discount coupons in your "in box". Hopes this helps other DIY's out there!

Date of experience: November 10, 2017
AE
3 reviews
7 helpful votes
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I've been dealing with Brambleberry.com for some time now. It's a great website and you'll recieve your in No Time. Love dealing with them.

Date of experience: February 3, 2012

From the business

Bramble Berry? Soap Making Supplies offers an extensive selection of soap & toiletry making products for everyone


brambleberry.com
Bellingham, Washington, United States