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BracePlanet

3.7

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BracePlanet Reviews Summary

BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention and free shipping. BracePlanet ranks 3rd among Medical Supply Store sites.

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clarence w.
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You put the price just below the free shipping rate on purpose.next time I will take more time to look around there are alwys many companies who wil ship free.let the economy tank then yo will get it right!

Date of experience: January 22, 2018
Libby A.
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Good selection and prompt delivery
January 17, 2018

Good selection and prompt delivery.

Date of experience: January 17, 2018
Sandy S.
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The size charts really help with my purchases
January 12, 2018

The size charts really help with my purchases. Some things I was interested in was not big enough.
Thank you

Date of experience: January 11, 2018
David H.
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Received the brace quickly and it was as advertised. I am satisfied with it. Thanks

Date of experience: January 7, 2018
Vicky C.
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Found just what person was looking for
December 28, 2017

Found just what person was looking for.

Date of experience: December 28, 2017
Virginia H.
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TO COMPLICATE TO ORDER 4 TIMES I TRY SORRY
December 26, 2017

TO COMPLICATE TO ORDER 4 TIMES I TRY SORRY

Date of experience: December 25, 2017
Dianne W.
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Very easy to navigate site.So easy to order and check out. Order was delivered on time. The knee brace is of excellent quality. Perfect!

Date of experience: December 25, 2017
Charlotte H.
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I do t have anything to add
December 24, 2017

I do t have anything to add.

Date of experience: December 24, 2017
Robert V.
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Good product
December 24, 2017

Good product. Took awhile to arrive but satisfied overal.

Date of experience: December 23, 2017
Loretta J.
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AWESOME!
December 20, 2017

AWESOME!

Date of experience: December 20, 2017
Sean W.
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It is becoming difficult to find "OTC" brand knee supports. I lack bone cartilage on my knee and,other than a $1500 Donjoy brace, it gives pain-free support when I am active, without restricting range of motion. As long as you sell this item I will continue to be a customer.

Date of experience: December 15, 2017
Richard P.
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Good product selection, fast and east
December 11, 2017

Good product selection, fast and east

Date of experience: December 11, 2017
Jayson K.
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This was my first order...
November 21, 2017

This was my first order...I was looking forward to trying the product. Being the first time I ordered from this company, I felt relieved to see that returns were a breeze, as stated on the website. However the brace was a large, and after talking to customer service it is the largest available. I was advised that I could return the item and only store credit was available, it's possible that the return will be easy, however, I find this a moot point given the fact that they could not fit me with the proper size product/brace, or issue a refund.

Date of experience: November 21, 2017
Joel C.
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The shopping experience was great
November 17, 2017

The shopping experience was great. The brace works better than nothing and the quality of the product seems fine. My expectations were probably too high, sometimes it takes awhile to figure out the right spot for the pressure point but even then it won't keep the hernia in reduction in every position - bending over, sitting, etc. Thankfully I'll only have to use it for a couple of months until corrective surgery.

Date of experience: November 16, 2017
dean c.
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What I expected great
November 16, 2017

What I expected great

Date of experience: November 16, 2017
george l.
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The item I bought did not fit me and I was not able to use it unfortunately. The price was good and the item arrived in the mail in a very short time.

Date of experience: November 15, 2017
Edmund T.
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The site was easy to maneuver around and the objects I needed were easy to find

Date of experience: November 13, 2017
Jesse L.
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Everything ok
November 13, 2017

Everything ok.

Date of experience: November 12, 2017
Robert W.
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Order received not on time due to USPS not being competent, they delivered to wrong house but when calling your customer service, the women who took my call did not seem interested. Call was placed on 11/8/17 about 9:30 am, you might want to look into that.

Date of experience: November 8, 2017
john Y.
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It fit
November 7, 2017

It fit

Date of experience: November 7, 2017

From the business

BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.


braceplanet.com
Vernon Hills, IL, United States