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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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GB
1 review
0 helpful votes
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Green dress
May 15, 2022
Updated review

Lovely colour and easy to wash looks lovely on and very flattering

Date of experience: May 15, 2022

Easy to do
April 7, 2022
Previous review

Easy to do

Date of experience: April 7, 2022
Illinois
1 review
0 helpful votes
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Didnt work for me
May 14, 2022

Needed clothes for a trip, they did not arrive until i returned... one outfit was not the color as the picture and both were too small, will be returning them... one good note... it was nice material!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2022
GB
1 review
0 helpful votes
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Good response
May 14, 2022

Easy to order lovely choice of clothes great quick response when need anything

Date of experience: May 14, 2022
Ireland
1 review
0 helpful votes
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Disappointed
June 13, 2022

Felt dress was v poor quality.
Did not fit me
Was ages waiting for it to arrive
Will just bin it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2022
New York
1 review
0 helpful votes
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Great products for the price
May 13, 2022

Sizing is kind of difficult to figure out. There are two types of guides to follow... makes it very confusing. My email automatically sent the order confirmation to my spam, so I didn't know if anything was actually coming. Shipping was 2 weeks later than the estimate.

Date of experience: May 13, 2022
Reunion
1 review
0 helpful votes
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Trop lent
June 11, 2022

Trop lent la livraison les articles pas vraiment top, qualité reste à désiré une collante deux envois

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2022
Texas
1 review
0 helpful votes
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Liked and will use again
May 12, 2022

Overall satisfied will buy again need some coupons

Date of experience: May 11, 2022
GB
1 review
0 helpful votes
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Had quite a job to find out about returns on your page

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2022
Mississippi
1 review
0 helpful votes
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Too long
May 11, 2022

It took much to long to receive and didn't fit to small

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2022
GB
2 reviews
0 helpful votes
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Very good service
May 10, 2022

Easy to order and delivered on time. Lovely dress and will be ordering more.

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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Decent
June 9, 2022

Took a while to get here I would have liked to receive within 2 weeks but not terrible

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 10, 2022
Australia
2 reviews
0 helpful votes
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Crochet Lace Batwing top
May 10, 2022

Happy enough although the parcel was left outside the main glass door outside the apartment block. The intercom did ring and I went out straight away but the delivery guy had gone. Anyone could have picked it up. I love the top maybe a size down but like it. Christina O'Donnell

Date of experience: May 10, 2022
Tennessee
2 reviews
0 helpful votes
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So far it's been great I hope it continues to get better time wise. My experience hasn't been good I've waited too long.

Date of experience: May 9, 2022
Minnesota
1 review
0 helpful votes
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Subpar
June 8, 2022

Give me rating at about 2/5. I originally placed an order it two weeks for the CSR to let me know that the product I ordered was out of stock so she let me exchange it and they sent me the wrong product. It's not something I'm willing to go through again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2022
Colorado
1 review
0 helpful votes
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3 Blouses
May 9, 2022

Overall a good experience. 2 out of 3 blouses fit great

Date of experience: May 8, 2022
Sweden
1 review
0 helpful votes
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Low quality
June 7, 2022

Wish you could use better material and have higher prices instead of selling low plastic quality

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2022
Australia
1 review
0 helpful votes
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Sexy and fun
May 7, 2022

The items I've received have been a great fit and very flattering.

Date of experience: May 7, 2022
GB
1 review
0 helpful votes
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The jewelry was broken when it arrived and generally didn't look like it did on the pictures

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2022
Pennsylvania
1 review
0 helpful votes
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Takes to long to arrive
June 5, 2022

Shipping took longer then expected. I needed it for a trip and ordered weeks ahead of time and it still got here late

Date of experience: May 6, 2022
GB
1 review
0 helpful votes
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Lovely dresses
May 6, 2022

I have my dress fits perfectly so sizes are good will order again. Keeping it for my holidays

Date of experience: May 6, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.