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Boutiquefeel

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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France
1 review
0 helpful votes
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BEAUTIFUL DRESS CODE!
July 10, 2022

I receive all my clothes than you very much: product and services very good!

Date of experience: July 9, 2022
Italy
1 review
0 helpful votes
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They were fast in delivery. The products came all together. Quality is ok and it is right for the price I paid

Date of experience: July 9, 2022
GB
1 review
0 helpful votes
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Dress
August 8, 2022

Order took ages to arrive however I absolutely love the dress

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 9, 2022
GB
1 review
0 helpful votes
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BRILLIANT I Have already ordered more love all of my items the best true to size YET good company value for money
EXCELLENT

Date of experience: July 9, 2022
Louisiana
2 reviews
0 helpful votes
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Not satisfied
July 9, 2022

The shirt is very thinly made of cheap material. The only positive thing was the pretty color.

Date of experience: July 9, 2022
GB
3 reviews
0 helpful votes
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Great shopping
I will definitely order again because everything was so easy to do from ordering the clothes, tracking them and receiving them. Great!

Date of experience: July 9, 2022
New York
2 reviews
0 helpful votes
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Never
August 8, 2022

I would never order cloths from here again. They look cheap, the bras have no support,

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2022
Hong Kong
1 review
0 helpful votes
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Size is extremely small
August 8, 2022

I'm a size EU 10 and this dress didn't even go over my knee caps so I tried over my head and stopped straight away as I knew it was a no go, the dress would fit a 10 year old girls body and that is not a compliment, when I wanted to return the item for a refund I couldn't believe the response from the customer services they were actually begging me to keep the item while giving me a 30% refund which just showed me that my custom is not needed nor valid as they didn't care about me receiving a good quality item for my money because them not wanting the clothing back proves the quality is that bad their even paying you to keep them…,

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2022
GB
1 review
0 helpful votes
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Cheap
August 8, 2022

Cheap rubbish not worth the money to long for delivery will not use Webb site again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2022
Pennsylvania
1 review
0 helpful votes
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Great dress
July 9, 2022

Looks just as pictured. Fit was normal. Great look.

Date of experience: July 8, 2022
Australia
1 review
0 helpful votes
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My dress arrived as I imagined. The material was light and flowing and the design simple to wear. The colours were as vibrant as I saw on line too, which is great,

Date of experience: July 8, 2022
Australia
2 reviews
0 helpful votes
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Pink dress
July 9, 2022
Updated review

Was quick and easy
However the print of the dress wasn't the same as what was ordered so a bit disappointing.

Date of experience: July 8, 2022

Was quick and easy
June 3, 2022
Previous review

Was quick and easy

Date of experience: June 3, 2022
GB
1 review
0 helpful votes
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Pleasant purchase
July 8, 2022

Purchase went smoothly, took a few days 7-10 to be exact and had full tracking history

Date of experience: July 8, 2022
Georgia
1 review
0 helpful votes
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Overall Nice clothing
July 8, 2022

I ordered three dresses two was great one was cut difficult with no stretch that's my only issue

Date of experience: July 8, 2022
GB
1 review
0 helpful votes
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Disappointed
July 8, 2022

Quick delivery poor quality and cut
Waste of money

Date of experience: July 8, 2022
New York
2 reviews
0 helpful votes
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The dress is beautiful!
July 8, 2022

Beautiful & easy checkout. Love your clothing. Delivery takes awhile, plan on 3 weeks to the US.

Date of experience: July 8, 2022
GB
1 review
0 helpful votes
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Nice top
July 8, 2022

Easy to order and delivery updates sent.
Would consider ordering again from this company.

Date of experience: July 8, 2022
GB
1 review
0 helpful votes
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Lovely top quick delivery
July 8, 2022

Would use again quick delivery product good quality

Date of experience: July 8, 2022
Florida
1 review
0 helpful votes
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I've never been one to shop from sites suggested by Instagram, but i honestly like the clothing from Boutiquefeel better than most things I've gotten from Fashion Nova. Shopping is a little slow but the customer service reps are very nice and helpful.

Date of experience: July 7, 2022
Indiana
1 review
0 helpful votes
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Mixed
August 7, 2022

Many of my items fit perfectly. I did not receive the blazer at all. I was sent a short sleeve button down black shirt in its place. Very unsatisfied with that item.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.