Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had a photoshoot in a week the clothes were perfect and delivered in immaculate timing Everything fit as described and the quality was amazing Will definitely be back!
The material was horrible and see through. I didn't bother to try it on as the pants were absolutely tiny.
Received my order way faster than I thought. Very comfortable, great fit, sizing accurate. Definitely recommend.
Straight forward order process. I'm usually a small size and reading other reviews decided to go for small. Blouse just fits, I personally would have preferred a looser fit.
They don't fit me properly. To small the pants fit but the jacket / top don't
Unfortunately what I received is different from the pictures. One of the products wasn't available and it didn't arrive.
So far it has been excellent. The return info was excellent as well as speaking with customers service
Hopefully I won't have a problem getting my refund for the return item
Good experience. One product did not fit as it was apparently not the size it was supposed to be.
This is my first time buying from them, and I really hope that the products comes.
This is my first time buying from them, and I really hope that the products comes.
One item fits in xl, the other isn't even close. Model descriptions vary too much to offer a consistent experience. Hassle with return means I likely won't buy again.
They took ages to arrive. The gap between face and mask is far too wide, rendering the mask almost useless
I am sure I ordered these before but did not get them.
Took along time to be delivered. Quality cheap. Doesn't look like on the picture. Only reason not returning is because will take too long to get a refund will wear around the house only
The clothes I ordered were all true to design and most of them fit without any issues. Some of the material don't feel very well given how much I spent. I ordered 4 items and they were all shipped to me in 3 different packages at different times, but the customer service is very helpful and I would shop here again.
Some of my pieces were great and looked good on. Some were very cheaply made and didn't fit right. Some were complete misses...
Very good selection and reasonable prices
The jeans didn't fit my wife, it wasn't even the same pair I order had no stretchy material like jeggings supposed too I wasted my money
I received half the order and it took way to long. Would like to know when I will get the other half of the order.
Please let me know when it's coming please.
Thank you
Simple to order, order received without chasing and product to my satisfaction.
Cheap material, colour not quite as it looks, ordered small and it looks more in proportion for a large lady.
The wigs were all in good condition and very realistic, plus they send hair nets.
Let's hope the product arrives safely and looks good
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.

