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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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I will never make that experience again definitely looks are deceiving.
Have not opened product yet as her birthday is not until mid March.
I ordered a larger size than I normally do (XL). The product came in and would not even fit my 105 pound friend.
Easy to order, delivery was great. Too bad the product is poor quality (material and stitching) and the sizing is very off. I'd return if I could.
Quick and easy
Hoping the product is as beautiful as the picture
Quick and easy
Hoping the product is as beautiful as the picture
I placed an order back before Christmas and because your extremely slow response to getting it shipped I CANCELLED the order.
I HOPE YOU RESPOND BETTER WITH THIS ORDER AND I DO NOT HAVE TO CANCEL IT.
HAD I KNOW THE PRODUCT WAS NOY IN STOCK IN THE USA I WOULD NOT HAVE PURCHASED BOTH ITEMS
I placed an order back before Christmas and because your extremely slow response to getting it shipped I CANCELLED the order.
I HOPE YOU RESPOND BETTER WITH THIS ORDER AND I DO NOT HAVE TO CANCEL IT.
Reasonable price took a long time to arrive now send me emails everyday even though I have unsubscribed. Sizing of products come up a bit small would recommend you choose at least one size bigger.
Nice clothes... will be coming back to shop more... I love everything! Good job!
I ordered a blazer coat I got a coat is made out of a blouse material I will not be ordering from you guys anymore
Not terrible, the products are pretty cheaply made, but you get what you pay for. Definitely order a size up since most of the stuff seems to run pretty small for us normal sized girls and not the sexy supermodel type that are in the pics
Very satisfied with quality of the product and delivery time. Beautiful underwear and high quality material. Worth to buy. Looking forward to order again.
Waited for a long time to come. Finally came but the coat is ripped. My daughter found another rip on the coat as well. So sad. I was excited but it was rip.
I purchased these masks thinking they were for adults. I received the peoduct today and they are most definately NOT adult size they fit my toddler and 6 year old child!
I love the top however for a medium sized top this is very small. Its more like 10 size. Or small. I will need to loose few kg's to get into this
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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