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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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Ohio
1 review
0 helpful votes
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Shipping was long
July 1, 2021

Shipping took 6 weeks to receive and the products were not good when I received them. I will never order again.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
GB
1 review
0 helpful votes
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Easy to shop and it took a good month for the items to arrive. Sneakers are lovely but the jacket was very disappointing.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
Michigan
1 review
0 helpful votes
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Very disappointed
June 30, 2021

The white tops were the worst fit i have ever tried on in a Small... they were huge and made terribly... the shoes insole was not even glued on and the fit was bad. I was very disappointed as i was looking forward to wearing the tops. Sorry

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
GB
1 review
0 helpful votes
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Poor
June 30, 2021

Poor quality goods, service and delivery tine was very long
No answers from emails on how to return goods

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
GB
1 review
0 helpful votes
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Crap product
June 30, 2021

Sizes are awful. I ordered XXL says fits 18/20 it was tight on my friend who is a size 12

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
GB
2 reviews
0 helpful votes
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Sequence jacket
May 31, 2021
Updated review

Very good, the jacket looks just what 8 am looking for, hope it fits when it arrives

Date of experience: May 31, 2021

Very good, the jacket looks just what 8 am looking...
April 26, 2021
Previous review

Very good, the jacket looks just what 8 am looking for, hope it fits when it arrives

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
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Absolute rubbish
June 30, 2021

Took weeks to come. Product is rubbish.
Wrist holes are massive. So it looks ridiculous on the arms.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2021
Australia
1 review
0 helpful votes
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False products, poorly made
June 30, 2021
Updated review

Thought I'd give it another try after 4 years, but the quality has fallen as nd the prices have risen. Can buy these items of better quality in Australia at a slightly cheaper price

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2021

Easy to use, easy to find a selection
April 25, 2021
Previous review

Easy to use, easy to find a selection. Thank-you

Date of experience: April 24, 2021
Florida
1 review
0 helpful votes
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Hate it
June 30, 2021

Hate it why do I have to enter 50 characters to tell you how much I hate it

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2021
GB
1 review
0 helpful votes
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Pink trousers
May 30, 2021

Long delivery time but offered money bk if didn't want to wait

Date of experience: May 30, 2021
GB
1 review
0 helpful votes
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Disappointing purchase
June 29, 2021

I'd like to return this for a refund ASAP. Not happy

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2021
Japan
1 review
0 helpful votes
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。。
June 29, 2021

I am not satisfied with this products.
I cannot recommend this site.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2021
Germany
1 review
0 helpful votes
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Not the same as picture!
June 29, 2021

The colors are not the same as on the pictures, the quality is cheap. Shipping took very long!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 30, 2021
GB
1 review
0 helpful votes
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Awful material, badly made.
June 28, 2021

This took two weeks to arrive. The materials is super thin and gapes at the sides. It's true to size but ill fitting (size 10, small).

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2021
GB
1 review
0 helpful votes
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Service
May 29, 2021

Very pleased with the overall service and access to website

Date of experience: May 29, 2021
Estonia
1 review
0 helpful votes
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I will not order anymore. Didn't like how tops look at reality.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2021
North Carolina
1 review
0 helpful votes
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Blouse
May 29, 2021

The experience was very easy and I was quite surprised that I got my shirt in less time than I usually experience coming from China. If I had a complaint at all it would be that this was made in China!

Date of experience: May 29, 2021
GB
1 review
0 helpful votes
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Far too big
May 29, 2021
Updated review

So easy to order, sizes are not as stated, too was far too big

Date of experience: May 29, 2021

So easy to order, sizes always fit
April 24, 2021
Previous review

So easy to order, sizes always fit

Date of experience: April 24, 2021
Missouri
1 review
0 helpful votes
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SUPER CUTE!
May 29, 2021

Excellent quality!
Speedy delivery!
Extremely comfortable!
Flattering on!

Date of experience: May 29, 2021
Washington
1 review
0 helpful votes
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Pretty shirt
May 29, 2021
Updated review

Fairly easy to use, order arrived when due, in accordance with picture

Date of experience: May 29, 2021

Fairly easy to use
April 23, 2021
Previous review

Fairly easy to use

Date of experience: April 23, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.