On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Boutiquefeel Reviews Summary
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It took 45 days to receive my dress. And the dress is poor quality.
First time can't wait to try this web site and the clothes
First time can't wait to try this web site and the clothes
Very nice and affordable. Just took a long time to receive products.
Delivery was a long time but they kept assuring I would receive it
My order arrived fairly quickly, nice material on the dresses, sizes are totally wrong
Love the tops absolutely gutted they didn't fit my.
You need to look again at your sizes.
Love the tops I hope they are as nice as they look
Kind of slow took a month to receive item from overseas
Muy buena pagian no te complicas para comprar algo de tiempo de espera pero siempre llega lo que solicitas
I have been a Boutiquefeel customer for the longest time and I love their items... prices are reasonable! The material is at times not exactly as it seems in the pictures and at times (not always, but sometimes) the cut needs some alteration. Overall, I'm quite happy with the items I have ordered over the years
I bought this really cute romper, buuuutttt it ended up not fitting. Sizes are not what they seem by the way. I got a large and it seemed like an extra small! Well, I had sent it back. It's been over 2 months now and no refund no nothing. I have contacted customer support and they told me they can't really do much about it. I will NEVER buy anything from this site again.
Anyone who does, please be cautious.
Seemed easy to navigate through the site. A variety of items to choose from.
I purchased three outfits for an event and even payed express shipping and they came in one week later! Aside from that I had to pay out of pocket to return the items and I will not get that money or my express money back. I will never buy from this shop again.
Extrêmement long. J'ai bien cru que je n'allais jamais la recevoir car le suivi n'est quasiment jamais mis à jour.
Lgfkuyfuritugknlg; lhlhlhnhjhkhkhlhuuggugggygiuigigu
From the business
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members