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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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This dress was such poor quality that I'm afraid to wear it for fear of ripping it. It's so thin it's see through. The picture was of an embroidered dress and this dress was screen printed, and poorly done.
1 of 2 Package still isn't arrived, the first arrived last week! Clothes aren't the same like on the pictures.
The item is sewn/ attached wrong around the neck and is very oversized, can't wear it, it's not good at all.
It's been over a month and i still haven't gotten any of my order. Customer service is horrible and I'm sure when I receive my products it'll be so cheaply made since it's coming from china
Never received my shoes. Worst customer service! I would never recommend ordering from here.
It's been over a month not received here it's ridiculous
Fantastic quality at a reasonable price. Sizing was as expected. Will be shopping here again.
I've never had any issues on my orders or shipping. My last order I had to return to due to size, I asked for a refund back to my card. I haven't heard anything back yet so we'll see if I can keep my 5 star rating
I have not received my purchase yet, how can I claim my order? I don't even have a number to request it!
I ordered five items that I am absolutely thrilled with. Quality sizing price are amazing. The order took a while to receive 17 days but well worth the wait,! Will order again!
The blouse was like the picture. Very happy with it. Took forever to receive it!
Had to contact 7 different representatives for return information and never received information regarding my concerns. Still is not resolved and I just got fed up with process
Did not look like the picture and the legs were a bit small and the hem was unfinished.
The product did come with in a good time frame, I will not buy again did not like the quality of the fabric.
I'm bought here for the first time and I am very pleased
Took a month to receive order, no update on shipping and clothes are thin
For some reason can't give 1 star! Material awful! Sizing is terrible ordered 3 and they are all different
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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