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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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California
1 review
0 helpful votes
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2/10
August 5, 2021

Not what I expected cheap quality
Not cotton material kind of see through

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2021
California
1 review
0 helpful votes
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Not sure about my purchase
August 5, 2021

It took a long time to got my purchase, and when I did, I got no paperwork whatsoever! The only thing I got was a charge on my credit card! PLEASE PLEASE tell me how I contact you or them to exchange the products to what I need. Otherwise, these clothes a totally useless!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2021
GB
1 review
0 helpful votes
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Good website with value for money.
July 6, 2021
Updated review

It has been ok so far. I will know if it is a good experience once goods have been received.

Date of experience: July 6, 2021

It has been ok so far
July 1, 2021
Previous review

It has been ok so far. I will know if it is a good experience once goods have been received.

Date of experience: May 31, 2021
Ohio
1 review
0 helpful votes
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Happy wife
July 6, 2021

Items were very nice. Look great on my wife thank you

Date of experience: July 6, 2021
Illinois
2 reviews
0 helpful votes
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Perfectly designed
July 6, 2021

I am so glad to buy whatever I need from your website looking forward for more purchasing it is my pleasure now and always

Date of experience: July 6, 2021
GB
1 review
0 helpful votes
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Still awaiting refund
August 5, 2021
Updated review

Easy and fast to order however items were of poor quality and still awaiting a refund despite sending proof or postage and paying £20 to send

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2021

Easy and fast
June 1, 2021
Previous review

Easy and fast

Date of experience: June 1, 2021
GB
1 review
0 helpful votes
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Disappointed, be selling on Vinted
August 5, 2021
Updated review

Poor fabric, had no stretch, jersey would be better

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2021

Disappointed
August 5, 2021
Previous review

Poor fabric, had no stretch, jersey would be better

Date of experience: July 6, 2021
Australia
2 reviews
0 helpful votes
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Elegance
July 6, 2021
Updated review

Am loving my elegant little dress. It fits perfectly and brings a little touch of class to my overall wardrobe.

Date of experience: July 6, 2021

Am looking forward to my first purchase arriving safely
July 1, 2021
Previous review

Am looking forward to my first purchase arriving safely.

Date of experience: June 1, 2021
New York
2 reviews
0 helpful votes
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Some stuff fits well
July 5, 2021

I am good with products they fit well and look nice

Date of experience: July 5, 2021
France
1 review
0 helpful votes
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Satisfait
July 5, 2021

Rapide efficace jolie site, super rapport qualité prix

Date of experience: July 5, 2021
GB
1 review
0 helpful votes
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Beautiful dress
July 5, 2021

Purchase online is easy. Communication excellent. Track the delivery on its journey

Date of experience: July 5, 2021
Massachusetts
1 review
0 helpful votes
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Wait forever clothing
August 4, 2021

Terrible, I ordered clothing in May and received a nearly july

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021
Ohio
1 review
0 helpful votes
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Never again
August 4, 2021
Updated review

It was nothing like the picture quality was poor and not to mention I order size xl received an xs

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021

I love the designs the fabric is so comfortable overall...
November 24, 2020
Previous review

I love the designs the fabric is so comfortable overall the best so far, this is my third time buying

Date of experience: November 24, 2020
GB
1 review
0 helpful votes
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Dresses
July 4, 2021

1 dress was beautiful, the other is way too small ordered a medium large if it fits an extra small thats as good as it gets

Date of experience: July 4, 2021
GB
1 review
0 helpful votes
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Worse item
August 3, 2021

Poor quality and fit. The item was not as described.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021
Texas
1 review
0 helpful votes
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Looks good
August 3, 2021

Was nice. Looks like the picture. Was a tire to size.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021
Texas
1 review
0 helpful votes
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Dress cheap material
August 3, 2021

This dress was not worth it has been the ugliest cheapest material it is nothing like the dress on the picture

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021
Ireland
1 review
0 helpful votes
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DO NOT BUY FROM THIS SITE
August 3, 2021

Waited over 6 weeks for a black dress in size medium, that wouldn't even fit my young children. It was so tiny. Nothing like the picture, cheap see through material. The worst purchase I have made. I will never use this site again

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 4, 2021
France
1 review
0 helpful votes
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Qualité excellente
July 4, 2021

Sur les commandes en générale rien à redire, bonne qualité, bon textile, seul point noir le temps concernant la livraison, peut beaucoup mieux faire, d'autres y arrivent bien...

Date of experience: July 4, 2021
California
1 review
0 helpful votes
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Disappointed
August 2, 2021

I ordered a large dress. I am 5'6,150lb. I usually fit a M/L in dresses, no problem. This dress barely went up my bottom. It feels like a SMALL. Length was extremely short. Very disappointed with the material and size of dress.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 3, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.