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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Not what I expected cheap quality
Not cotton material kind of see through
It took a long time to got my purchase, and when I did, I got no paperwork whatsoever! The only thing I got was a charge on my credit card! PLEASE PLEASE tell me how I contact you or them to exchange the products to what I need. Otherwise, these clothes a totally useless!
It has been ok so far. I will know if it is a good experience once goods have been received.
It has been ok so far. I will know if it is a good experience once goods have been received.
I am so glad to buy whatever I need from your website looking forward for more purchasing it is my pleasure now and always
Easy and fast to order however items were of poor quality and still awaiting a refund despite sending proof or postage and paying £20 to send
Poor fabric, had no stretch, jersey would be better
Am loving my elegant little dress. It fits perfectly and brings a little touch of class to my overall wardrobe.
Am looking forward to my first purchase arriving safely.
I am good with products they fit well and look nice
Rapide efficace jolie site, super rapport qualité prix
Purchase online is easy. Communication excellent. Track the delivery on its journey
It was nothing like the picture quality was poor and not to mention I order size xl received an xs
I love the designs the fabric is so comfortable overall the best so far, this is my third time buying
Poor quality and fit. The item was not as described.
This dress was not worth it has been the ugliest cheapest material it is nothing like the dress on the picture
Waited over 6 weeks for a black dress in size medium, that wouldn't even fit my young children. It was so tiny. Nothing like the picture, cheap see through material. The worst purchase I have made. I will never use this site again
Sur les commandes en générale rien à redire, bonne qualité, bon textile, seul point noir le temps concernant la livraison, peut beaucoup mieux faire, d'autres y arrivent bien...
I ordered a large dress. I am 5'6,150lb. I usually fit a M/L in dresses, no problem. This dress barely went up my bottom. It feels like a SMALL. Length was extremely short. Very disappointed with the material and size of dress.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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