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Boutiquefeel

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,983 reviews

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California
1 review
0 helpful votes
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Surprisingly good
August 10, 2021

I wasn't sure what quality the garments I ordered would be, but I really love the swimsuits. I don't think I'd order another dress from here, though

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Slow shipping and very bad communication for returns. I finally gave up trying. Advice:
Buy from shein instead!

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2021
New York
1 review
0 helpful votes
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Awesome
August 10, 2021

This was my first time ordering from this company I had a great experience

Date of experience: August 9, 2021
Michigan
1 review
0 helpful votes
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Slow delivery
September 8, 2021

The processing & delivery of items are too slow. I don't have anything else to say.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
Hawaii
1 review
0 helpful votes
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This business is illegally selling designs from Love Fitness Apparel. In addition they are using images that are the legal rights of Love Fitness Apparel on their website. They have been contacted to remove these stolen images and products from Love Fitness Apparel and they have not responded. Please DO NOT BY FROM THEM! Yet another business stealing from a Black Owned Business. Shame on them.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
New York
2 reviews
0 helpful votes
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Beautiful
August 9, 2021

The dress is beautiful, however the top part was huge! I consider myself a decent breasted woman, it might be better for a woman that wears a DD sized bra. Unfortunately I have to figure out how to return it.

Date of experience: August 9, 2021
Georgia
1 review
0 helpful votes
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Dresses I ordered were a weird non forgiving fabric and paper thin. Additionally they ran small. Items never seem to match their pictures or descriptions.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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Poor quality products
September 8, 2021

The marketing for these products is very good but unfortunately the products and the materials are poor quality. I personally won't buy anything from this site again - not good value for money either

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2021
GB
1 review
0 helpful votes
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No order confirmation and no follow up order details got me worried about my order. One email to the company and a swift response put my mind at ease. Order delivered and the dress was as nice as the picture

Date of experience: August 8, 2021
Italy
1 review
0 helpful votes
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Ok
August 8, 2021

Soddisfazioni spedizione veloce prodotto di ottima fattura

Date of experience: August 8, 2021
Luxembourg
1 review
0 helpful votes
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Purchase
August 8, 2021

I ordered underwear, unfortunately even size S is way too big if you have normal size (80B) it doesn't fit at all:(
But their bikinis are great! Love them!
Swimsuits size S too small (i'm 1,57m & 47kg) and size M way too big:(
I also ordered a dress, which i love and it fits perfectly :)

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
GB
1 review
0 helpful votes
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Great service
August 8, 2021

Shorts are lovely would order again thankyou a********

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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Easy to navigate and make a purchase. Products shipped and received fairly promptly. Material was cheap feeling (plasticky), cut was strange (front/back symmetry on panties), and sizing chart was misleading (items too small).

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2021
Michigan
1 review
0 helpful votes
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Disappointed
September 6, 2021

Merchandise not as advertised. The material is very cheap.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2021
GB
1 review
0 helpful votes
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Very good and would order again came would it said it would

Date of experience: August 6, 2021
New Hampshire
1 review
0 helpful votes
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Red dress
August 7, 2021

It was an easy experience that was user friendly. Dress arrived in a timely manner

Date of experience: August 6, 2021
Portugal
1 review
0 helpful votes
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Great experience
August 7, 2021

Great experience will definitely shop again.the speed with delivery was excellent

Date of experience: August 6, 2021
Mexico
1 review
0 helpful votes
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Diseños lindos
September 5, 2021

Los diseños de las prendas son muy lindos pero la calidad en las telas que usan para hacer la ropa son de muy baja calidad o muy malas! Eso creo podría mejorar

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2021
New York
1 review
0 helpful votes
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Order Time
August 6, 2021
Updated review

It take so long for my clothes to get to me. Like I ordered them beginning of June and I didn't get them until mid to end of May.

Date of experience: August 6, 2021

So many cute clothes but not in size small
March 6, 2021
Previous review

So many cute clothes but not in size small

Date of experience: March 6, 2021
Maryland
1 review
0 helpful votes
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Be patient. It takes awhile to receive your order and returning isn't uncomplicated or easy.

Boutiquefeel attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2021

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.