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Boutiquefeel Reviews Summary
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
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My overall experience with Boutiquefeel was good however shipping time seemed excessively long.
Sent a dress back that was supposed to be a 12 came like a sack via Royal mail recorded as per instructions received no communication they have denied receipt even though I have a POD that they collected it and NO REFUND.
Delivery could have been quicker than as long as it took for it to get here
It's ok if only you could it quickly
I purchased goods they were not good quality and the sizing poor, i kept one item to the value of £16.20 leaving £189 owing to me, i returned the goods but was refused a refund so they have kept my money, no credit note, nothing, customer service is impossible, beware of using this company
I had to stretch them out they feel like a girdle in that size I have
I bought 5 of 6 tops for my wife. She's usually easy to buy for, she loved all the outfits looking at them before she tried them on. Sever did not fit right. And when it came to returning them it was like they have never heard of the idea of returning an item. Just didn't have a return system set up like you would think. Amazon makes returning stuff a lot easier.
Everything from placing the order to the customer service was easy. There was an issue with an item I placed and customer service reached out to me and then answered my reply within 24 hours. Shipping wasn't too long either. I was happy with my selections too.
Very easy to navigate. Sorting through more clothing with body exposures was tedious at times.
Greatest experience. Fast and reliable delivery. Merchandise of good quality
Boutique feel as a company was very responsive after I had a question and great to deal with but I was not impressed with the fabric of the dress
When i click a photo and then go back to see other dresses i have to scroll all the way down again to where i was
When i click a photo and then go back to see other dresses i have to scroll all the way down again to where i was
Ordered one it arrived loved it but was wrong size so ordering another
Ordered one it arrived loved it but was wrong size so ordering another
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Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members