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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Very long wait to receive the merchandise!
Good quality product and very fashionable
I have had to chase the order with PayPal as it did not arrive for nearly 6 weeks from when I placed order I wish to return goods I have sent emails and messages and have had no response won't use again in future sadly and I would not recommend
I purchased this dress to wear to my son's wedding and ordered my size which did not fit at all. So won't be able to wear it.
Great enjoyed my new clothes 1 didn't fit but made great present
Je ne veux plus rien recevoir de vous, plus de publicité et autres. Rayez moi de vos listes!
Everything was way too small. 2xl should fit, and I ordered a little big, but everything was a Med/lg. My friend is using the clothes.
I was so excited when it arrived but was Terribly dissatisfied when I tried it on. It ran small for the size. I hate returning stuff so I'll try to find someone that it fits.
I love this shop great clothes my partner love's All the different types of clothes you got
Shopping was easy but the billing and shipping needs to be changed
All perfect. I just won't reply this questionary again to describe my experience that demands 50 words to answer.
Love that dress! You can't have too many dresses! Wow!
Je n'ai pas reçu la couleur que je désirais.
J'aurais préférer bleu,, rose, rouge mais pas nude.
Took a while for me to receive it than when it shows up couldn't were either one
I need the top to be delivered as soon as possible.
I placed an order for 5 dresses, sadly all are dissatisfying poor fabric. I requested a return for a refund and was told they don't except refunds for not liking the dresses. I made several request and sent photos but they still denied my return. Now I'm stuck with these dresses I will NEVER wear. Waste of money! Trust me do not order from here.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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