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Boomer BenefitsReviews 234

4.4

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Boomer Benefits Reviews Summary

Boomer Benefits generally enjoys a positive reputation among customers, with many praising their knowledgeable and supportive agents who provide thorough assistance in navigating Medicare options. Clients frequently highlight the professionalism and reliability of specific agents, fostering a sense of trust and satisfaction. However, some reviews reveal concerns about inconsistent service experiences, including issues with communication and pressure tactics during the enrollment process. Overall, while the company demonstrates strong customer service capabilities, addressing the variability in agent interactions could enhance their reputation and customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
46
value
39
quality
38

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Maryland
2 reviews
3 helpful votes
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From Carrie W.---I am so grateful for Boomer Benefits! The staff is clearly dedicated to supporting seniors through any/all aspects of Medicare coverage. Valaree provided exceptional assistance as she spoke to my daughter (on my behalf) about next steps to address a potential coverage issue. Not only did she offer the benefit of her knowledge and experience, Valaree took the initiative to seamlessly conduct some quick research to ensure the most comprehensive insight into the issue. Everything makes sense now and I feel more comfortable getting the supplies I need to continue my remaining treatment sessions. I just wanted to personally acknowledge Valaree as yet another example of the exceptional customer service delivered by the Boomer Benefits staff. Thank you!

Date of experience: January 4, 2018
Rhonda R.
California
1 review
3 helpful votes
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Love Boomer Benefits
December 30, 2017

Valaree was wonderful to work with and I am so happy to have had the excellent service provided! Thank you.

Date of experience: December 29, 2017
Texas
1 review
3 helpful votes
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Darla did a fantastic job finding the best options for us. I did not want to depend on looking at all the advertisements that come in the mail when you are about to turn 65. I wanted an expert to evaluate our situation and make recommendations without bias. We live in Colorado but there are no companies I could find here of substance that focus only on our age group. Medicare-related choices are complex and in many cases, what you do at the beginning can effect you forever. I am positive I would not have made the best decisions without Darlas keen insight. And Boomer Benefits does not cost anything, because all insurance companies compensate them. Highest possible recommendation!

Date of experience: December 27, 2017
New Jersey
1 review
2 helpful votes
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Darla was excellent.
December 27, 2017

Darla stayed in contact with us when we were lax in doing our part. She was always helpful, giving us more information than we needed, but which was very welcome. We look forward to future work with her should the occasion arise.

Date of experience: December 26, 2017
Texas
1 review
2 helpful votes
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Boomer is the best
December 23, 2017

Jose did a wonderful job explaining everything and walking me through the different steps. I couldnt have done it all without him. I feel like he was and will continue to be there for me.
Very happy to recommend Boomer and Jose.

Date of experience: December 22, 2017
Louisiana
1 review
3 helpful votes
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Darla Fowler helped me figure out which Medicare Supplement was best for me. She provided a report which identified the 5 lowest premium Plan G policies along with valuable information such as the number of policyholders for each company selling Medigap plans in my state of Louisiana. This was extremely helpful in helping make my decision. I recommend Boomer Benefits to help in providing the information one needs to select the right plan.
Bill L.

Date of experience: December 22, 2017
Georgia
1 review
2 helpful votes
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Darla was very efficient and helpful. She answered all my questions and was quick to respond. I have already refered friends and family and will continue to do so. To

Date of experience: December 20, 2017
Michigan
2 reviews
2 helpful votes
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Tom was patient, knowledgeable and not at all pushy. He was a welcome change to the representatives of Cigna, who would never return phone calls or make themselves available.

Date of experience: December 20, 2017
Ohio
1 review
2 helpful votes
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We were pretty well prepared to shop for a supplemental policy and a part D plan but still had questions. It is hard to compare all the details. I like the idea of having a real person to help, and Jana was just great. She helped with facts and advice based on real experience and helped us focus and decide. The whole decision and application process was made simple and it's free of charge.
I'm confident that I can call anytime and get help with any additional issues that may arise. With all the information available online there is still a need for personal service, and Boomer Benefits filled that need for us.

Date of experience: December 19, 2017
Virginia
1 review
1 helpful vote
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Linda Harris provided us with such great help in sorting through our options, explaining things, informing us of key points, and answering all of our questions. She is thorough, knowledgable, well organized, and excellent on follow up. We feel so lucky to have had her advice. She made the confusing and complicated world of Medicare plans seem easy. And to make it even better, she's a genuinely nice, caring person!

Date of experience: December 19, 2017
Indiana
1 review
1 helpful vote
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Satisfied customer
December 19, 2017

So much confusion regarding Medicare plans and every day information comes in the mail. I actually saw Boomer Benefits on facebook so filled out the questions. Jana called me soon thereafter and gave me information about the program and the webinar that I could watch. It was very helpful and answered many questions I had. I like that they look at your needs and find the company that suits those needs. I have been happy with my choices and feel I have the coverage that I will need. Jana has been more than helpful and is always available to answer any questions I may have. I know that she is just a phone call away and if I get the voicemail she is very prompt in calling me back. I just had a question today regarding my drug plan which she answered so I feel confident this will continue.

Date of experience: December 18, 2017
Texas
3 reviews
0 helpful votes
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Early Christmas
December 16, 2017

I contacted Valeree concerned that two of my drugs jumped to tier four. I told her these drugs are important and part of my daily life, Valaree suggested requesting the insurance company to reconsider, and put the drugs in a lower tier. She sent me the necessary forms for my doctor to complete, we submitted them for review, those drugs were lowered to tier one. I received a 143.00 refund on my first refill. Thanks, Boomer

Date of experience: December 15, 2017
Texas
1 review
1 helpful vote
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Valaree is great.
December 15, 2017

I worked with Valeree and she was knowledgeable, prompt, professional and personable. Two thumbs up.

Date of experience: December 14, 2017
Texas
1 review
1 helpful vote
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The agents at this organization are all outstanding. I've worked with Amanda Sutter for the last two years and she is amazing. I'd never turn over the mad, mad world of Medicare to anyone but Boomer Benefits. You can use them with 100% confidence.

Date of experience: December 14, 2017
Texas
1 review
1 helpful vote
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This is my fourth year using "Boomer's" and I wouldn't ever think of tackling Medicare on my own. Amanda Sutter is the absolute best agent on the planet. She is professional and takes the time to make sure you have the right policy, plus she is a terrific problem-solver. A great organization and a staff of caring agents.

Date of experience: December 14, 2017
Washington
1 review
0 helpful votes
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Boomer Benefits (specifically Paulette Dodd), assisted me through the WHOLE Medicare sign up... parts A & B, part F (supplemental) and part D (Prescription Drugs). I knew virtually nothing about this process. She helped me to find the best coverage for my needs, as well as the best prices for my area. I am telling my friends and family who will be signing up next year, to CALL Boomer Benefits. They won't be sorry. I have the number at the ready to give out at a moment's notice. Thank you so much Paulette, of Boomer Benefits!

Date of experience: December 13, 2017
Texas
1 review
2 helpful votes
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I found Boomer Benefits on Facebook and did some research into their company before I decided to contact them about helping my husband and me find a Medicare Supplement plan and a Part D prescription drug plan. I am so glad that I did! Darla Fowler is the agent who has helped us through this process and I would highly recommend her! She is always very pleasant to talk to and very prompt in getting back to me when I call or email her with any questions. And she has a great sense of humor which is an added bonus! And I love having the assurance that Boomer Benefits will take care of us not only now but in the future as well.

Date of experience: December 12, 2017
New Jersey
1 review
1 helpful vote
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In the last year of using the services of Boomer Benefits, I have been quite impressed with how the representatives extend themselves on behalf of their customers. Nicole Bocz exemplifies this statement and then some. She is very pleasant, patient, and professional... qualities rare in today's quantity over quality business environment. Providing good customer service is a lost art. I am pleased to say it is not lost on Nicole.

As a result of my exceptional experience, I will continue to do business with Boomer Benefits and recommend them as well.

Date of experience: December 11, 2017
Mississippi
1 review
1 helpful vote
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Easy
December 10, 2017

VALAREEWAS VERY PLEASANT AND PATIENT WITH ME. I HAVE HEARIING LOSS WHICH MAKES DEALINGWITH PEOPLE DIFFICULT. SHE HELPED ME THRU THE PEOCESS WHICH SEEMED VERY SIMPLE AFTER IT WAS DONE. SHE WAS VERY PROFESSIONAL AND WAS VERY KNOWLEDGEABLE, ANSWERED ALL MY QUESTIONS WHICH MADE ME CONFORRTABLE AND CONFIDENT ABOUT MY CHOICE.

Date of experience: December 9, 2017
Maine
1 review
1 helpful vote
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Ally has the thankless job of trying to decipher the crazy regulations concerning health insurance. She is always upbeat and diligent when I want to ignore it and hope it goes away.
I was referred by a long standing and hard to satisfy friend. I have been able to refer others that are as confused as I.

LARRY

Date of experience: December 8, 2017

From the business

Boomer Benefits is a licensed insurance agency specializing in Medicare products. We help Baby Boomers navigate their entry into Medicare.


boomerbenefits.com
Founded in 2005
Fort Worth, TX, United States