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BooksRun Reviews Summary
The company has garnered a mixed reputation based on customer feedback. Positive aspects include prompt delivery, good product quality, and an efficient ordering process, which many customers appreciate. However, significant concerns arise regarding the handling of book conditions and return processes, with several customers alleging deceptive practices and poor customer support. Issues such as inadequate packaging and communication frustrations also surfaced. Overall, while many customers express satisfaction with their purchases, the company must address recurring complaints to enhance trust and customer experience.
This summary is generated by AI, based on text from customer reviews
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Great book for my course. Plus it was shipped in good time
Great website to buy and sell books. Friendly and easy to use.
I have received the book in very good condition and also before estimated delivery date.
I had an Enjoyable Experience! I git rid of books from my Bachelor and Masters Degree in Social Work.
I would return as a customer again! Good Job! The description was accurate and price was very fair.
My book came right on time and exactly as described
My book arrived on time and was in great condition. The price was right as well.
My books were sent on time and were in great shape
Book arrived in a timely manner and was in good shape, as described. Excellent transaction.
I needed to sell some textbooks to make space on my shelves. It worked out well. Thanks
Book purchased was like new and may have been brand new but what caught my attention was the fact that it was over half the price of everywhere else. Would do business with this entity again.
Quick and easy, would recommend. Offered good price for my book.
I ordered my nec code book thru booksrun.com after reading about them online...they make sure the book you're ordering is original and not a fake book. I received my book in 5 days just like they said in great condition. Thank you so much!
I ordered an art book. It arrived the day before it was supposed to come and in fine condition
Quick service and I would use it again The book arrived in good shape as advertised.
Book specifically said FIRST EDITION but it was in fact the 21st printing. I thought twice about buying it but the listing said FIRST EDITION. I wouldn't have wasted my time or money on buying the book if it was advertised correctly. I'm sure that I'll get some good excuse as why they said it was a first edition when it was not and it is their discretion to ship…blah, blah, blah…Big Box Bookstores don't offer what a Brick & Mortar can.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team