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Book Outlet Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing and the quality of its books, which many customers find satisfactory. However, concerns about shipping delays and inadequate packaging frequently arise, leading to damaged items upon arrival. While customer service is often praised for its responsiveness and willingness to resolve issues, there are notable frustrations regarding the lack of proactive communication about order status and the handling of returns for damaged products. Overall, the company demonstrates potential for customer satisfaction but must address logistical and support challenges to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Received in good condition and price cheaper than store.
First time ordering from this company. Online ordering was easy, the price was great and my order arrived promptly and in good condition. I love the book I ordered and will be using Book Outlet again!
The packaging that is being used does not hold up well through the mail systems. I received my order in two shipments. The first had the lid of the box completely off by the time it reached me. The USPS had taped it shut with their tape. The second was on its way to having the top come off - two of the four flaps were no longer glued to the box.
Amazingly low price for a Pusheen calendar! :) Shipping took 9 days, so not super fast but not bad. Thank you for a good customer experience!
The price was more than 50% less than anywhere else. I am very satisfied.
Loved being able to purchase books for my kids' library without breaking the bank! Great selection and will be buying more books in the future.
I was very pleased with my quick and easy experience
I've been able to locally get so many quality books (from fantasy, to manga/graphic novels, to sports books) through Book Outlet + the prices are extremely generous and shipping is great.
I ordered books on November 16. Still In Transit. 2 Thanksgiving books for my grandkids so i guess that will be for next year. Ordered books for my mother"s birthday on November 17. She receivex them this past Friday. I cant rate my books because i have not received them. Less than pleased with the shipping. The prices were excellent, the shipping is not great.
Packaging could be a little better - books were a little bent.
Books shipped quickly and were almost like new for such a great price!
Great prices and shipping time has improved greatly from my last purchases
Really pleased with the condition, especially for the price!
Great site for being able to buy new books at affordable prices! Wish I had found this site sooner! The flexibound Paper Mill Press classics are beautiful!
Book Outlet is my absolute favorite place to shop. The shipping is always speedy!
I was so happy to find these books at the price and offer here. I searched a long while trying to find the best deal and was sold with book outlets deals and variety.
It would be helpful to have both the hardback and paperback option on the same book page and have an option to choose if appicable to the item instead of having to search for either or.
Great prices and quick delivery! Great value for price paid
I researched many websites to find the lowest price for the 2023 Non-Sequitur Daily Calendar I wanted. Book Outlet had the cheapest price by a few dollars. I wasn't in a hurry for the item, but the delivery was faster than I expected. The calendar arrived in excellent condition.
Easy to navigate book selection, quick delivery! Books arrived safe and sound in excellent shape!
Have ordered twice and both shipments we as expected! TY
I was pleased with the response and service I received!
From the business
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members