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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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Could be better! Yes things could be better. For example it would be nice if before buying the book a write up on the recommended child age for the book. If it is a chapter book or is it a poetry or story in the book. Also if it is soft cover or hard cover.
Recently received 2 separate orders of books. Prices are terrific, ordering them was easy and they arrived quickly. Will definitely order through the Book outlet again.
So I bought a few books and was pleased with all of them except for the build little monsters with clay book I bought as an activity for my nieces and friends for camp. What a major let down. The clay was pure garbage. PUREGARBAGE!
Good cannot wait to receive my new books!
Great and easy website! Very happy with every aspect of the experience. From searching for books to ordering and the delivery, everything was great!
Great experience and good prices and good website navigation. Thank you!
Great experience and good prices and good website navigation. Thank you!
This is an awesome site! Wish I knew about this so much sooner! Definately will be ordering alot more!
I'm wary of "new" store sites but with the Paypal option there was no risk, so I went for it. I was able to purchase 2 of the 3 books I sought. The books came super fast and I was pleasantly surprised to receive the large format instead of the small paperback. I'll not hesitate to order on here again! I did have to order one of the books of the 4 book Wilbur Smith set I wanted, from another site (not received yet lol) so not sure if selection will be an issue but for now 5 Stars.
I'm wary of "new" store sites but the Paypal option made me feel safe. I was able to purchase 2 of the 3 books I sought. I'll reserve judgement on wether I would recommend until I go through the entire transaction.
First time shopper. Easy to navigate and excellent prices! Fast shipping! Recommend!
First time shopper! Easy to navigate site and great prices.
It works when you follow the instructions for the loyalty points!
It works when you follow the instructions for the loyalty points!
I love shopping on bookoutlet it's amazing. I can by books that I normally don't go for because the prices are lower so I don't feel like I wasted my money if I ended up not liking the book and I've never had any problems with my order or their delivery and I've ordered MANY time
Great prices! Better than Amazon or buying from the States.
Books in good condition.
Great site, easy to navigate, great selection, great prices, great delivery, The Best!
Ordering was easy but I still haven't received my books.
Over many years I have received many orders from Book Outlet and its predecessor and only once have I received an unsatisfactory ( damaged) book -- a problem quickly resolved. I find the website easy to use ( I am 82!) and the follow up e-mails are reassuring. I can pay in either Canadian dollars or US dollars which is convenient. Altogether, a great company and service.
I HAVE MORE THAN 1 GIFT CERTIFICATE, BUT IT SEEMS I COULD NOT USE IT ANYWHERE. I WOULD HAVE ORDERED MORE IF I COULD HAVE USED MY SECOND CERTIFICATE
I HAVE MORE THAN 1 GIFT CERTIFICATE, BUT IT SEEMS I COULD NOT USE IT ANYWHERE. I WOULD HAVE ORDERED MORE IF I COULD HAVE USED MY SECOND CERTIFICATE
Smooth and fast. Pleased with product. First time user, and will definitely order from you again.
Was pleased to find the book I wanted at a great price. It arrived within one week. My only disappointment was that Metroland Delivery Service did not tell me when my order would arrive until the day of delivery and then the driver was not allowed to enter our apartment building. I don't know what would have happened if I was not in my apartment to answer the driver's telephone call. Would prefer to have Canada Post deliver my books, they have a key to the building and can place orders in our mail box or parcel box. Deliveries by other carriers are delivered to our apt. Door.
I have placed about four or five orders on book outlet now and I have never been disappointed. The orders ship in a timely manner and everything I receive is in excellent condition. My favourite place to order books from. There are always sales happening and I find it's easy to reach the $45 and get free shipping.
Website was simple to use. Fast checkout. No issues whatsoever. Appreciated the tracking information for my shipment.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


Thank you for reaching out. We are so sorry to hear 'Air-Dry Clay Creatures (Zap! Extra)' arrived in subpar condition. We would certainly appreciate the opportunity to remedy the situation. We kindly ask that you please submit a Service Inquiry to our Customer Experience Team and we will be able to assist!