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Book Outlet

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834
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Canada
1 review
0 helpful votes
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Great Product
September 16, 2022

Every book I've ordered has been in great shape, just like if you would buy it brand new at a book store. You can not beat the prices and shipping is not to long either.

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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Good
September 15, 2022

It was good every thing came at about the right time.

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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Glen's review
September 15, 2022

Book came quickly and even with shipping cost less than another online retailer.

Date of experience: September 14, 2022
California
4 reviews
38 helpful votes
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Lousy packaging
October 14, 2022

Books are poorly packaged in a cardboard box without proper padding. One order arrived mangled (it's a miracle no books fell out), and the second arrived with damage to the books. Embarrassing when the books are supposed to be a gift.

Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
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Received a different type of book.
October 14, 2022

I was under the impression from the image I was receiving a board book. Instead, I received a paperback book with a different looking cover page.

Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
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Books were poor quality
October 14, 2022

I ordered baby books for my little niece. Unfortunately, the books came with faded covers; the books looked second-hand. Unfortunately I didn't have time to exchange or return them for my nieces birthday so I had to give them to her, regrettably. The puzzles I ordered came in great shape, but I know now perhaps not to buy books from this site again.

Date of experience: September 13, 2022
Canada
1 review
0 helpful votes
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Great prices and selection!
September 13, 2022

Probably the best find all year. Cheap books, lots of selection, fairly fast delivery. I am a frequent customer and try not to buy from anywhere else!

Date of experience: September 13, 2022
Canada
1 review
0 helpful votes
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Great online store
September 13, 2022

I was leary because the prices were so low but wow was I impressed with my order when it came!

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
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Satisfaction total
September 12, 2022

Everything was done easily, check out simple, book received as scheduled in avertissement short time

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
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Heard about a book online and found it at Book Outlet for a fraction the cost of new, ordering was easy, came quickly and in great condition.

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
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First-time customer
September 12, 2022

Very good. Website is easy to use. Price, delivery time, and packaging were all excellent.

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
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What's not to like?
September 12, 2022

This is the perfect book for avid puzzle solvers. It easily fits into a handbag yet the grid is large enough to fill in. Like that it is divided into 3 levels of difficulty and even comes with its own bookmark. I already bought the first black edition and was pleased when this blue edition came out. The price is excellent as it retails for double on other sites. Highly recommend.

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
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Excellent
September 10, 2022

It was very easy to find and choose my items. I was able to chose or discard items, other companies send email to ask if you want the item Book Outlet doesn't do that.

Date of experience: September 9, 2022
Canada
1 review
0 helpful votes
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I paid significantly less for my books than I would have at your average bookstore, however, a couple of the books we worn and/or covered with torn Kohl's sticker in the front cover with was a pain to clean up. Still the others were in fine condition.

Date of experience: September 9, 2022
Canada
2 reviews
0 helpful votes
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I loved everything!
October 9, 2022

I ordered sticker books and a booklet of decorative bookplates. I loved everything that I ordered and it came much quicker than expected!

Date of experience: September 9, 2022
Canada
1 review
0 helpful votes
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Great deal
September 8, 2022

Ordering was easy. Delivery prompt. Great prices and selection

Date of experience: September 8, 2022
Canada
1 review
0 helpful votes
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Love the discount
September 8, 2022

I love to read and when I stumbled across this store I was thrilled. With a growing family I don't have much money to spare. My only issue is that you can't always get full series at once. Sometimes they have book five but no book one so you are unable to start the series at the beginning. Which I hate! But I love getting a box full of books in the mail, it's like Christmas for me!

Date of experience: September 8, 2022
Canada
1 review
0 helpful votes
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Customer Service is Responsive…
September 8, 2022

I've been a customer over the past 10 years and for the most part the offerings are good value for decent books. Just recently I placed an order which somehow was mixed up with a someone else's order and I received 4 novels that would have been of interest to a teen… This is a rare event (first time in 10yrs for me) but I was really looking forward to a couple of the items that were available in limited stock. By the time the shipment arrived (with someone else's order) they were sold out. Customer service immediately refunded my money with an apology…. Subsequently, the other two books in my order were sent to me as compensation for the botched order. I'd say that was an appropriate response and was grateful for the gesture.
Only 4 stars because sometimes (not often, but occasionally and once with an expensive $50 book) the condition of the books are pretty rough… I've received slashed covers, torn pages and heavily worn spines.
In general though, the books are good value for money and the selection is mostly very good…

Date of experience: September 8, 2022
Canada
1 review
0 helpful votes
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Nice source for book shopping
September 8, 2022

I'd recommend this place if you can wait for a few days to receive bookings. The price is very good! There might be a few minor scratches or marks, but they are very minor and they don't bother me. The process time could be a bit longer than others stores, but consider the price, I think it's worth it. One problem I had was that I couldn't find all the books I wanted. I purchased a series but 1 of the books was missing (out of stock I guess). Too bad for that. The collection could be improved. I'd like to have more varieties, but overall, my experience is good.

Date of experience: September 8, 2022
Canada
1 review
0 helpful votes
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Highly recommended
September 8, 2022

Great experience. Found the purchasing part on the website a little wonky at one point, but other than that a great experience overall. The books were a lot cheaper than Amazon, and arrived in a very short time. Will definitely order from them again.

Date of experience: September 8, 2022

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada