Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Book Outlet

Book Outlet

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Book Outlet?
grey stargrey stargrey stargrey stargrey star

Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834

Instant Feedback

48,909 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Honey B.
Unfollow Honey B.
Share Review
Report Review

Great Products
December 6, 2022

Books arrived as described. My daughter has been having fun with them. Great price

Date of experience: December 6, 2022
Canada
1 review
0 helpful votes
Follow Emily V.
Unfollow Emily V.
Share Review
Report Review

Great value and big selection
December 6, 2022

Lots to choose from and prices are great! Shipping was very quick, I'll definitely be ordering from here again.

Date of experience: December 6, 2022
Canada
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Disappointed
January 5, 2023

I sent an email requesting approval to return my purchase but have received no response. Why?

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Shahab P.
Unfollow Shahab P.
Share Review
Report Review

So addicted to bookoutlet
December 6, 2022

I have found many of my lovely books with the lowest price among all other book sellers.
The packaging is perfect and you receive your orders so soon.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Gail A.
Unfollow Gail A.
Share Review
Report Review

St Catherines Book Outlet
December 6, 2022

My husband and I visited this store looking for a particular book. The book was not available at the site but I was able to order it on line. The staff at the store were very courteous and very helpful, the store was well organized, spacious and clean. I could have spent hours looking through the books but found enough to keep me busy!

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Tya L.
Unfollow Tya L.
Share Review
Report Review

Love love love
December 6, 2022

Every order is always fabulous and the prices are unbeatable! Absolutely love this website.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Mark X.
Unfollow Mark X.
Share Review
Report Review

Great prices/Great service!
December 5, 2022

Title says it all….give them a try! Delivery was better than expected…

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Sue F.
Unfollow Sue F.
Share Review
Report Review

Good shopping experience!
December 5, 2022

Very satisfied with the selection and ease of browsing and ordering. Delivered as promised within the estimated delivery date and packaging was good. Will definitely shop here again.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Jean L.
Unfollow Jean L.
Share Review
Report Review

Came earlier than expected
December 5, 2022

Everything was in good condition, well packaged and timely.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Jo Z.
Unfollow Jo Z.
Share Review
Report Review

Awesome prices
December 5, 2022

I was able to order so many books and games for the children in the family for a fraction of the cost. Great service, fast delivery.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Tim C.
Unfollow Tim C.
Share Review
Report Review

We received the wrong order (shipment of 5 books) needed for Christmas gifts. When we called the company, they said they could not expedite a replacement shipment that would be certain to reach us on time. It needed to be a re-order with the same delivery timing. Unacceptable that the company couldn't arrange rush shipping for a replacement order for an issue that was solely their fault. Lousy customer service.

Date of experience: December 5, 2022
Illinois
1 review
0 helpful votes
Follow Holly M.
Unfollow Holly M.
Share Review
Report Review

Variety of books for great prices. Thank you for the great experience

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Maddy X.
Unfollow Maddy X.
Share Review
Report Review

Amazing Service!
December 5, 2022

The selection was excellent, prices are fantastic and I got my entire order within a week - the week after Black Friday no less! Incredibly satisfied and will definitely be back for more!

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow M C.
Unfollow M C.
Share Review
Report Review

Only 1 out of 10 items arrived!
December 5, 2022

When I was told about Book Outlet I was so excited. Seeing the selection and prices made me love the site as my kids and myself are readers! I bought books for everyone on my Christmas list and a few gifts too was overjoyed to have such an easy shopping experience. I order Nov 24 nice and early so there would be no rush. My package arrives on Dec 3 with just 1 book and no my tracking information is saying delivered. I have no clue where my 9 other items are.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Gwen D.
Unfollow Gwen D.
Share Review
Report Review

Really appreciated the super speedy delivery (a few days before promised delivery date!).

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Midori V.
Unfollow Midori V.
Share Review
Report Review

Item canceled after confirmation
January 4, 2023

I ordered two books and few days later one of item got canceled I didn't wanna order it if I knew I'm paying shipping for only 1 book.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Emily J.
Unfollow Emily J.
Share Review
Report Review

First time using Book Outlet
December 5, 2022

Book Outlet has a wide variety of books that are new and old. The books came in a timely manner in a box. I was satisfied with the condition of most books. One of the books came with dents (possibly from shipping) and then one came with a very sticky sticker on the back that I attempted to peel off.

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Carolyn Z.
Unfollow Carolyn Z.
Share Review
Report Review

Very pleased
December 5, 2022

Great prices and selection. Speedy delivery. Books are packaged well. Excellent customer service. I'm a many-times return customer. They have more then met my expectations.

Date of experience: December 5, 2022
Canada
2 reviews
3 helpful votes
Follow Laura S.
Unfollow Laura S.
Share Review
Report Review

Fast delivery, good prices
December 5, 2022

Prices are very good and very swift delivery of order

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Share Review
Report Review

Impressed!
December 5, 2022

This was my first time using Book Outlet and definitely won't be my last. Really helped cut down some costs for Christmas gifts!

Date of experience: December 5, 2022

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada