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Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.
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I placed a larger order for books and was so excited to see that it was getting close to being delivered. After 10 days of no tracking updates, I contacted customer service and they were so quick to respond to me and they were able to get a new order sent out and credit my account for any books that were sold out. It was the easiest customer service I have ever dealt with and my new order was received without any damage and the books are all in perfect condition!
New books for awesome prices, easy to order, free shipping after $45, and earn points everytime you order to get money off your future purchases.
Received all books as ordered. No marks/wear on books. My only issue was that the box was too flimsy for the weight of the books - poor tape job. When I pulled it out of the parcel box one end was ripped completely open. My receipt was missing - fortunately none of the books were missing.
Great delivery time, products in great condition, only disappointment was that one of the books was available on order, but not at delivery
It all went very smoothly. I was happy to get the book I wanted quickly and at a decent price.
Price was quite a bit cheaper than Amazon, even with paying the shipping fee. Item arrived in perfect condition within a day of ordering. Will definitely order from this company again. Highly recommend.
So happy with my purchase! I was able to stock up on some books I'd been wanting for a while but couldn't afford to buy from other sites. Great discounts and selection available, very fast shipping, and great packaging. Definitely check them out!
My first experience with Book Outlet was a very positive one. Excellent service!
I had a few issues with my original order, but the customer service quickly fixed the problems at no cost to me and were very understandable. I highly appreciated my experience!
Found books for the whole family at a crazy discounted price compared to big name stores. Books are in great condition and the tiny dots or stickers are no trouble. Not always easy to search the site but if you know what you want, works great
I often go to the more known sites to search for books, but couldn't find the title I was looking for with the right arrival time. Book Outlet provided me with both! Seamless order/ shipping/ delivery, and very easy. Will absolutely use as my go-to site for future book purchases
This was first time using the Book Outlet. My son needed a book for school. It was not available in big chain stores. I found Book Outlet and found the book was available. Service was fast and efficiant and good value for the money
Another great online order received from Book Outlet! I love the low prices, discounts, and variety of products.
Great Value and variety of choices. Sometimes there are too many American choices
The ordering process was great, the availability of books I like was great.
However of the 3 boxes I received all three had been torn into and messed with. Somewhere in the shipping is a huge problem. The book outlet corrected those mistakes by refunding me missing books or resending them. But the hassle of doing all of that was time consuming and frustrating.
Answer: Using the online ticket system, I got a response within 2 days.
Answer: It seems like a well run company. I've made 2 orders already and am happy with my purchases and service I received.
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.
So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.
WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.

