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Book Outlet

3.3

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Book Outlet Reviews Summary

Book Outlet has a rating of 3.3 stars from 1,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Book Outlet most frequently mention great prices, customer service and fast delivery. Book Outlet ranks 7th among Books sites.

service
375
value
1,799
shipping
1,799
returns
22
quality
1,834

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48,909 reviews

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Canada
1 review
0 helpful votes
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Addiction
December 23, 2022

This has become my favorite bookstore! The prices are amazing, and the selections are good! I hope they don't increase their prices!

Date of experience: December 23, 2022
Canada
1 review
0 helpful votes
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So thankful for Book Outlet
December 23, 2022

I'm so thankful that we can buy great books at good prices through Book Outlet.

Date of experience: December 23, 2022
Canada
1 review
0 helpful votes
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Great prices
December 23, 2022

The books came quite quickly which I was happy about. I will say one had a damaged spine which to me is a bit more than cosmetic damage.

Date of experience: December 23, 2022
North Carolina
1 review
0 helpful votes
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Damaged books
December 23, 2022

Books were delivered on a very rainy day. Three of the books were damaged. Contacted company and was refunded for 1 that was out of stock and 2 others were replaced. Great customer service.

Date of experience: December 23, 2022
Canada
1 review
0 helpful votes
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Good quality/price
December 23, 2022

Fast ship, good price and good products
Well packed
Thanks

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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Large Print Books
December 22, 2022

I was delighted to find a good inventory of large print books at The Book Outlet. I chose five interesting books for my 93 year old mother, and she was thrilled when she opened the box! She said she felt like a schoolgirl when the library wagon arrived! Thank you for stocking these hard to find items.

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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Book Outlet Oh My!
December 22, 2022

The variety of books, games and puzzles are great, but the prices are even better! We love having different things on hand to keep us all amused during rainy spring days, cold winter and fall days and during travel in the summer.

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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Slow shipping
December 22, 2022

I still haven't received my order. Shipping partner has not updated tracking in over a week.

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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Shipping
December 22, 2022

Ordered 3 books to get free shipping discount that i never asked for was applied to the order that triggered shipping charge and actually increased the cost of my order had to order 4th book to get free shipping A DISCOUNT SHOULD NOT INCREASE THE COST OF YOUR ORDER

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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The prices and book conditions are really good, but there is not a great variety of books and you have to check the site often in order to buy the books you want. There are often discounts throughout the site. A good site to check out if you want to buy that are not really popular, classics or not well-known bestsellers.

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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Definitely worth it
December 22, 2022

Tried it for the first time and happy with my first purchase

Date of experience: December 22, 2022
Ukraine
2 reviews
0 helpful votes
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Very Good
December 22, 2022

The books
were beautiful... price was great, shipping in a timely manner - VERY happy!

Date of experience: December 21, 2022
Canada
3 reviews
2 helpful votes
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Different cover and came damaged
December 22, 2022

The book cover is different and it came all warped like it had been bent in half

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Mixed experience
December 21, 2022

Book outlet can be good for finding good books at very good prices. But it can be hard to filter down to the types of books you like and sometimes the editions don't seem to match standard ones. Usually the orders arrive quickly. But for my last order, they shipped the wrong book and I haven't been able to get any follow up on the issue.

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Good customer service
December 21, 2022

Great customer service and prompt reply. Thank you Jason for your help and I would definitely recommend book outlet to a friend.

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Love Book Outlet!
December 21, 2022

I purchase lots of books and Book Outlet is my absolute favourite place to buy from. They have great prices. Fast shipping and the books are always in amazing condition when they arrive!

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Package recieved
December 21, 2022

The shopping ans shipping was great! Lack of communication from Metroland but not on you. I received the book is good condition but with marker on the side of the book. It is a black marker, when I opened the book it did not seem new, as it fid not sound new.

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
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Hard to find!
December 21, 2022

I was able to find some great books that I was looking for at amazing prices that my local "big" book store didn't even have!

Date of experience: December 21, 2022
New Hampshire
3 reviews
0 helpful votes
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Always great!
December 21, 2022

Always great selections, customer service and shipping. Keep up the good work!

Date of experience: December 20, 2022
Canada
1 review
0 helpful votes
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Packaging of books
December 20, 2022

I had ordered several books on my last order and received them in a box where there was no paper or other material to hold them together. This obviously allowed the books to move around a lot during shipping and one of the paperbacks had a folded cover which has caused a permanent crease. I have ordered quite a few books up until now and this has never happened before. So I would think that most of your employees who pack the books know better. Other than that I am quite satisfied with your services.

Date of experience: December 20, 2022

From the business

The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you.

So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day.

WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.


bookoutlet.ca
Thorold, Ontario, Canada