BonanzaReviews 944

I sell on Bonanza, other sites, as well as our own website. Bonanza has been a good venue, and business has been picking up. They have increased their business by 128% from 2013! It's been a couple of years with them, easy venue to work with. As with any website, see if the store you're buying from is professional, see how many transactions there are, and check on feedback. If you want professional service, look for sellers that have a good professional web presence, and understands what customer service entails. An occasional or part time seller may not be as responsive. If they offer Paypal or Amazon as a payment option, you do have protection. Same thing if you are using a credit card. Use their services if you need to, when the seller doesn't respond.

Be aware though, that sometimes merchandize can get lost or damaged in transit, or the seller may have a temporary glitch in his supply chain. Talk it over, chill... Not everyone is trying to scam you, most sellers are trying to grow a business, not take your $50 and run. I am surprised to read the rants here from buyers, because of the protections out there for them, they shouldn't be out any money at all. Learn the rules of the road, don't send cash or money orders, use instruments that offer you protection, and jump in.

I love the Bonanza site even though sales are not as good as on ebay. I did notice and increase in Bonanza traffic once I started adding to my description that this article can be purchased for a lot less on my Bonanza site and then I would give my Bonanza id.

Gosh very stupid and unprofessional site just missed one payment of $3 I Mean $3 and they just blocked my whole account with any intimation of any kind. Contacted the customer to resolve the issue but no use just no way to get things going I mean zero tolerance attitude for an online shopping site not happy worst policy..

I really enjoy this site. We buy and sell on here all the time. If for some strange reason you dont get your item, no big deal as all you have to do is contact Paypal or your credit card company and you get all your money refunded. No big deal and problem solved. Yes you do come across what we call a dead beat seller no matter were you shop including Ebay. But that's why Bonanza accepts Paypal and you get tracking information emailed to you. From what im seeing on these other feedback ratings is just a bunch of uninformed people that that are just not happy in life and have been kicked off of Ebay so there searching other places to disrupt. Either way i really enjoy Bonanza and there growing like wildfire now. Thanks for doing such a Great Job Bonanza :) 5 Stars *****

I'm reporting the Company and I used to like it from a seller standpoint. I apparently had a less than $5 user bill and had medical issue. I was unable to even get online. Once I got back, I saw the bill and tried to login. They suspended the account and no email as to why, no email that they were going to do that, just plain nothing. I email support trying to pay them because I'm supposed to pay but no way I can pay! I was a member when they first started where half the features I suppose now weren't available back then. I get an email over the weekend saying it'll be $25.00 and some paypal address to send it to... I was livid. I explained my situation and they didn't even care. I told them you all didn't tell me anything and I get nasty messages. All I want to do is pay the $4.21. They just keep sending me a paypal address. I will be reporting them for their practices. I still want to pay the bill but I'm not paying an extra $25.00 for something I couldn't control. I could honestly even understand if I was ever late on a payment, completely, but this is just plain ridiculous.

Ugh... I wish I had read the reviews first.
Add me to the list of people finding out too late that it's a scam marketplace.
I even Googled my seller after the fact and he is all over the internet, involved in online schemes and not even in the USA as I had thought.
Service is useless.

This company is terrible. I was charged but never received the product. I left messages, phone and email and have had no response. I am now going to my credit card company and paypal to see if they can help me. The company Triton Media has been taken off the Bonanza site. Looks like I'm out 112.00.

Don't waste your time with these sleazy low lives! I purchased a necklace that I never received, plus I never got my money back either! Customer service is pure garbage! They give you zero help & truly do not give a rat's $#*! about their customers. They basically told me to "$#*! OFF" via email. Aren't they awesome? So I say to bonanza, I HOPE YOUR COMPANY FAILS & GOES OUT OF BUSINESS, YOU DIRTY, TRASHY PIGS FROM THE TWENTIETH LAYER OF HELL!

Worst business online that I have ever dealt with. They never helped me with an unprofessional and non responsive seller who never did give me confirmation or delivery status. I tried contacting the seller (ceoparent... beware of this worthless seller) many times but only got one apology email that did not help. I waited 10 days and finally knew that this was a scam. I contacted Bonanza several times during this horrible ordeal, but they continued to send me emails with the same links and answers that did not comply with my questions. I even told Bonanza I was canceling and then sent me the same emails before. They also told me to contact the seller... HELLO! The seller does not respond! I contacted Discover and they are taking care of the transaction so these sick people don't get my money. This was so ridiculous... over a stupid storage cabinet. I give Bonanza and copartner seller -1,000 stars. Beware of this site!

Stay away! You are not dealing with a company! You are dealing with individuals who sell on this site! I ordered an iphone from someone with the ID of Zman2017. I paid upfront close to $200 and was assured I'd receive the phone w/i 10 days. It's now over 3 weeks! Every communication from him was some stupid excuse about his printer not working or the post office hadn't processed it yet. I asked for a refund and heard nothing from him so I filed a complaint with pay pal and informed him that I was doing that. He finally responded by telling me that (and I quote) he didn't like the way I was taking the delay and then proceeded to tell me that my phone was delayed because his truck broke down. Was he driving the phone to me? Unreal! FRAUD - pure, unadulterated FRAUD. BEWARE! Stick with Amazon or Walmart.com.

They are FRIGHTENING. I ordered something, the seller already sold it on ebay. I sent many e-mails to bonanza, they sent me form letters. No item, no refund. I finally contacted the seller through EBAY who gave me a refund. Bonzana couldn't tell me it was sold, give me a tracking number, get me a return, or even log me in.

I've had a booth since 2010 and have sold over 300 items. Certainly not the volume that I do on eBay but the fees are significantly less and I haven't had any issues as a seller or buyer. Like the new direct pay option and shipping label, although not the. 95 fee for the label. Their customer service has always been prompt and as helpful as they can be given their limitations just like eBay customer serv agents can only do so much. If you are an honest buyer and/or seller, shouldn't have any problems. Just like eBay, check feedback before buying. The import is easy, listing an item is easy as well. It seems like there is more traffic these days. I would recommend, it's no cost to have a booth.

I have been selling on Bonanza for over a year. Although my sales have not been as consistent as ebay, I like that you can rank on Google shopping with your Bonanza listings. Plus with them partnering with the other marketplaces ex. Nexttag that gives you even more exposure that is if you are willing to pay the higher commission. I also like the Yahoo analytics it gives me great insight to where my buyers are. Bonanza is a work in progress, you have to be patient and work on it a little bit each day. For free there is a lot of value use it to your advantage.
Nancy
http://www.bonanza.com/users/*******/profile

My first dealing with this site, will ultimately be my last. Wish I would have read the reviews before I went on to purchase. The company I dealt with was to send 100ct bottle and only sent 30ct bottle. Normally I would think this is just an honest mistake BUT after reviewing my order I noticed the tag line did not indicate the amount of the bottle count. So before even placing my order I sent the seller a message (THROUGH BONANZA) Making sure it was in fact the 100ct bottle that was for sale. Was assured it so went ahead and purchased. What I do I get in the mail? 30ct bottle. I immediately put in a dispute with Bonanza and waited. Nothing after 5 days so I put in a dispute with Paypal. 30 days after my sale Bonanza finally sends me an email telling me, to contact PAYPAL for resolution. They never even offered to help and it is their company. USER BEWARE! The sellers on this site must know they will not be harmed for duping customers so why not do it.

VERY happy with Bonanza. Have had several transactions so far and am very pleased.

OK now I'm scared... 73 reviews and over 75% (that's just a quick eyeball count) are bad... I mean BAD REVIEWS. Been very leery of going on with Bonanza... thats what lead me here... What buzz Kill... Lessoned Learn: Business 101- do some general research on who your about to do business with... Surprises after the fact can cost you a loss in dignity, by making a very big Preventable Mistake and Then there is the obvious. Overall financial looses that when you include the most important asset " Time investment "Calculated together your total net loses could be in the 100's of dollars
Well here is mine Bonanza heart break... I have 108 items listed. All done individually... Doing so a little over a 1 month time period. I'm at full max (paying 16%) PER SALE. 16% for using there "advertisement " affiliate search engine network. Then I signed up for there $25 per month 2nd tier of 5 total Pro upgrades. The highest level cost $200 OR $300 per Month,,,, So on top of me already maxing out their advertisement networks, my $25 upgrade is supposed to boost up my "BOOTH" recognition and bring more sales somehow... Bull$#*!... Have sold ONE (1) item- a John Deere Christmas Stocking for $11.99... LOL... Plus I get daily persuasions to sign up for their 3rd tier by them posting stats like, if you where in the "Platinum' tier you would have had an 185% better chance of a sale!... Anyway,, going to get sick if I keep writing. Its hard to fool me... welll I certainly got fooled!... l at least have a nice audit list inventory on a flash drive now... this will make listing elsewhere easier... One reminder... it is 100% free to list on Bonanza and there lowest fee is 3.5%... wonder what they do for 3.5... yell your user name out the office window?

I am new to this site, EBay was my preference and so far still might be as I can find my way good on eBay, it was just things got spoiled on eBay by the fees being to high, I am now on bonanza also ' still on eBay too' but I can't get my second item in the selling section, I feel a bit lost and wish it would guide me through, but I don't even see prompts or someone to chat to... however i will persevere, personally I think it this site is going to be mega... if I could only get my items listed. :)

DON'T waste your time as a seller -- after 2 weeks, 20 products have gotten THREE views - that's VIEWS, not sales. Meanwhile 2 other sites I've joined have gotten HUNDREDS of views in the same period

If that's not enough, customer 'service' is horrible -- they blame the seller, claiming 'millions' of views and telling me I need to list a hundred items to start to get views! Then they have the cojones to tell me I don't get views because I'm not promoting my booth! I've set the advertising levels to the maximum and these have generated ZERO views! The actual views have come from elsewhere.

They promise 3 or 5 times the views if you join & pay $20 or more per month -- but 5 times ZERO is still zero so skip this loser and find another place to sell!

I've sold on ebay since 1999 and have 17,000 positive feedback there - looking for an outlet that didn't give as many hassles as ebay, but this sure ain't it!

Steve