BonanzaReviews 944

Odered a mowing deck belt for my rider mower. Past due on delivery and still waiting. Bonanza doesn't take responsibilty and blames the Seller. First time user of Bonanza and last time user too! I can't even get seller to tell me when my order will arrive or where it's at. Took my money immediately but have no idea where my belt is. Had to pay my neighbor $20 to mow my yard. So the belt so far has cost me an additional $20! Thanks Bonanza!

This is the most unprofessional website I have ever seen. I have been a seller online with a vintage shop for many years now and I will never do business with this website again.The lack of their customer service should be embarrassing to them. The way they treat sellers is appalling. I am sure this website will not make it and they will never be as successful as they could have been if they treated people right. So please if you are a seller, beware and know they will not treat you with respect!

I ordered a downloadable copy of a well-known software product from a seller on Bonanza. The seller's listing said I would receive the download link and product key within an hour of the purchase.

After 12 hours I hadn't received the product key so I contacted the seller.

The seller apologized for the delay and sent me a link and product key.

The product key the seller sent was already being used by someone else and wasn't valid for me to use. I notified the seller who, to their credit, promptly issued a refund. However that same seller is still selling that same product on Bonanza claiming to have 98 copies available. If the seller still has 98 copies, why did he refund my money rather than fulfill my order?

For whatever reason I was not able to rate the seller and provide feedback on my experience.

I complained to Bonanza and they couldn't possibly care any less.

Buying from Bonanza.com is like buying from the back of a van in a parking lot. Shady sellers and a site that enables them. Beware!

Not only does this online company allow fraudulaunt sellers but they refuse to help in any way to resolve the issues. I lost almost 200 dollars fir orders. They suspended the seller for fraud and never even bothered to notify me of anything. Ehen checking on my orders Bonanza kept telling me to wait for specific dates knowing that i was never going to receive the items. What a horrible company. If you ask me Bonanza is the fraudulaunt party.

I sold on Ebay for a year, did not like their policies, protecting buyers, not protecting sellers, high fees, all phone calls sellers make for help are routed to the Phillipines, allowing crazy buyers to post anything in a poor review, allowing sellers about 12 WORDS to respond..., really, etc. So, I exported everything to Bonanza 3 months ago and also set up an Etsy shop. I had to do Bonanza because lots of my stuff is too new for Etsy... has to be vintage... pre 1998.

Etsy has been wonderful..., nowhere near the $2-3,000 per month. Volume I did on Ebay, but customers will pay what an item is worth, about 2-3x as much as Ebay buyers, and they do not bug you AT ALL. So far, $900 in 2 months... that is o. K.
BONANZA IS TERRIBLE. I joined, platinum or titanium membership... not sure...$200 per month because that offerred phone support. Guess What? No phones ANYWHERE... not even overseas. Guess what Else? SEVEN SALES totalling about $150 in 3 months and I have paid about $600 for absolutely NOTHING. I am closing my store and going to sell only on Etsy. All new stuff being donated.
Thank God, I am retired and have a pension... this is extra income... and now it is ENJOYABLE. Some are without another income and at the mercy of Ebay... or worse yet, Bonanza.

Yes, BONANZA IS A JOKE. A SCAM. A FAKE STOREFRONT. RUN!

I CANNOT BELIEVE THAT THESE SCAM ARTISTS ARE NOT IN JAIL... WHEREVER THEY ARE

Jackie.

What more is there to say? I appreciate that I can easily upload all of my ebay listings for free, and that it is free to list which is the only reason why I still have an account at all. But they don't offer much else. I understand they're going to offer more perks to those sellers who pay. However I feel like they could do better for their free sellers in order to at least *entice* them to upgrade. Otherwise why would they? Until Bonanza figures out a better marketing strategy for ALL of their sellers I will stick with other marketplaces. Free is great but you get what you pay for.

Even after years of being open, this site is so very slow. You have to pay to get some advertising through Google shopping, which I understand that part of it, but some of the advertising levels are high in order to get sales, which makes the final value fees high. Bonanza itself is super (outrageously) slow in and of itself without Google shopping. Just take a look under their Sold listings and that will speak for itself. They do some other things on the site that do not make sense with a selling platform. You'd have to be on the site selling to see what I mean. I just do not recommend the site to sell on at all.