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Bonanza has a rating of 1.9 stars from 944 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 569th among Marketplace sites.
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If this site can help me sell my old troll figures, I can sell almost anything! Selling fees are lower than eBay too and they don't limit me to 50 free listings per month like eBay does. I can list up to 75,000 items for free if I wanted to. I've also found some really cute things to buy too. Like any online marketplace, just try to check the seller's profile, rating, or message them before buying.
I ordered an item on 25 April 2017 and it did not arrive until 21 June 2017. Despite many efforts by myself, it was very difficult to get any information from either Bonanza or the seller. I didn't realise that the item was coming from China and that the seller (or his bank) is in Israel. I received an email with (supposedly) tracking information (all in Chinese) but never, even when asked for, an English version. The package, when it arrived, was marked "Untracked". I will not be using this site again.
Terrible online service, said they would ship for free to my location, only to get a late email saying shipping would cost an extra $250 dollars.
So I bought some stuff off of here the first time my stuff came with two very important pieces left our of the order that I did in fact pay for secondly I bought a second set of items a few months ago and haven't received it even though it's been payed for now the website won't even let me log in to report a problem saying my account is already made even though I signed in as a guest and the option to sign in as guest is now gone so I can't contact them or anything thanks guys.
I love the product fas shipping, Great prices to I Will order again from Bonanza.com Great costumer service thank you so much :)
I recently discovered Bonanza when I was searching for a particular outdoor swing. The description was spot on. The product surpassed my expectations and it was shipped timely!
I will use them again!
I made an offer for an item - priced at $29 - for $25 I had to accept that if the offer was accepted, that I'd pay. Sure I said yes.
I get an email "Your offer for $42 was accepted, please pay!"
I double checked before I sent, and now I'm stuck.
BE WARNED.
I sold a item at Bonanza. My account shows customer paid so I shipped to customer.
I haven't received any funds so I contact to Seller support. They told me this was computer error so contact to buyer to pay. Of course, buyer got so mad and doesn't want to pay me. As matter of fact, This is not my mistake at all, Bonanza platform's error. They don't want to do anything for me. Bonanza is terrible! I think scam site. Please people don't use this site. Wast your money and time for sure!
I spent 3 weeks trying to get them to understand that I had the right to distribute my GPL/GNU open source software in any format I chose... I imported my eBay feedback and everything and they still refused to take my 'booth' out of holding due to suspicious items... they were ZERO help in getting this resolved, the only suggestion was to try contacting them again in 6 months... I've been selling this software every where else since 2009... GTFO Bonanza! This was by far the worse experience I've had selling things, I can only imagine how they treat the buyers on the other end of the transaction. Stick to eBay... man, even Craigslist is less of a hassle then these idiots.
Bought from this site. I'm in the UK but the seller did a brilliant job in getting my goods to me in good time. Fantastic price too. Would use this site again
I just can't believe that I have been fortunate to have found this site! The products are amazing and the prices are an absolute steal! I just can't thank you enough!
It's been months since I ordered my $100 item, haven't heard a thing from them, and I can't get a hold a anyone! Learned my lesson, please don't use this site!
The website is great, had exactly what I wanted at a price cheaper than any other merchant out there, and yes I checked everywhere. Great experience with them overall. Merchandise was as advertised, fast shipping, and I will definitely order from them again. I recommend Bonanza.com if your looking for hard to find items and at a great price.
Sold 2 or3 things in 2 years then one day logged in to be told: we don t want you to sell on our site anymore. No explanation! Bunch of A$$holes, will be out of business anon. Do not waste your time uploading DF.
I recently purchased a heated outdoor cat house from undercoverpenthouse, a company in Canada. I ordered it through bonanza.com. I am very satisfied with the purchase, and the purchasing transaction was smooth. I received my product within the timeframe specified by the seller, so I am very satisfied.
Anything you want or think you want is on this website if you don't see it at first just keep looking!
I found Bonanza while googling an item I was looking for. This site has the best price for what I was looking for. The item arrived earlier than expected and was high quality. Will shop on bonanza a lot in the future!
I Love the batman set of rings I got. They are better than the pics. I wear them everyday. I plan on buying more from this company in the future. Easy ordering and fast shipping. A 10 in my book!
I ordered the 5 set patriots super bowl rings with a display case. I'm very pleased with the set. The seller did say it would take about 25 days to receive. I did receive item in about 25 days in excellent condition. I would order from this seller again.
Answer: Bonanza has an internal customer service department that can be contacted directly at [email protected], or you can click on the "Contact" link found on the footer of any page on Bonanza.com
Answer: Not fake but not a good site to do business
Answer: Ebay. I always get great customer service from ebay... as a seller. Bonanza provides no customer service; if you have an issue, they just keep sending the same "canned" response over and over... and I had one sale on Bonanza for which they charged me a 17% fee... then they took $25 more out of my bank account... I have addressed both of these issues with Bonanza... Regarding the huge 17% fee... they sent me about seven (7) of the same "canned" response. I wanted a lesser % fee since their website claims they always charge the "lowest fee possible"... just one "canned" response after another... If they would have offered a more reasonable % fee in order to provide me with satisfactory customer service. I would have been satisfied; but they did not... after the seventh "canned" response... I closed my booth... And NOW... EVEN WORSE... they took an additional $25.00 out of my bank account... and for what I have no idea. I called the phone number which was listed with the transaction on my bank account and of course got a recording. I left my information, and it has been four days... and still no response. When you call ebay, you speak to a live person who works to solve your concerns... I HATE BONANZA... and you would think that BONANZA would not want RIDICULOUSLY UNHAPPY CUSTOMERS... but they do not care. I moved all my ebay items to Bonanza to see if it was a better experience than ebay... ebay's fees are 10%... and they have a much larger shopping audience... and they have real customer service people that you can talk to. Bonanza has a much smaller shopping audience, NO CUSTOMER SERVICE AT ALL, and their goal appears to be to charge sellers the most enormous fees that they can get away with. I never get online to post negative reviews... I generally get online to post about great customer service and great products... I like to keep things on the POSITIVE... but this is just not possible with BONANZA... they are like a Phantom Selling Platform... totally disgusted. I will be reporting BONANZA to the BBB and to the US Attorney General's Office. Very disappointing experience.
Answer: Sellers can create and offer coupons with zero limitations ("Sell on Bonanza > Edit booth options > Discounts & Coupons").
Answer: I set up my account with Bonanza and their platform is pretty much the same as setting up an account with eBay, Etsy, Amazon, etc. What problems are you having?
Answer: I have never seen any benefit to paying extra for advertising. Bonanza just doesnt do it like ebay does. Have you ever seen a Bonanza ad on TV? Nope. And therein lies the problem. Nobody will shop there if they havent heard of it. True many sellers are leaving ebay (or sadly being kicked off by the BS) but nearly everyone goes to Bonanza to SELL not to buy.
Answer: Yes and the answer be sure if ya are absent minded of being taken advantage of..
Answer: Hi Mark, Thanks for reaching out! We'd love the opportunity to make things right. If possible, can you please email us at [email protected] so we can better assist you? Sadly this review site does not provide much information for us to be able to locate your account. We appreciate your patience and look forward to hearing from you.
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.

