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Bonanza

1.9

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Bonanza Reviews Summary

Bonanza has a rating of 1.9 stars from 944 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 569th among Marketplace sites.

service
180
value
161
shipping
141
returns
127
quality
144
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Washington
1 review
7 helpful votes
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If this site can help me sell my old troll figures, I can sell almost anything! Selling fees are lower than eBay too and they don't limit me to 50 free listings per month like eBay does. I can list up to 75,000 items for free if I wanted to. I've also found some really cute things to buy too. Like any online marketplace, just try to check the seller's profile, rating, or message them before buying.

Date of experience: June 22, 2017
GB
1 review
7 helpful votes
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Finally arrived
June 21, 2017

I ordered an item on 25 April 2017 and it did not arrive until 21 June 2017. Despite many efforts by myself, it was very difficult to get any information from either Bonanza or the seller. I didn't realise that the item was coming from China and that the seller (or his bank) is in Israel. I received an email with (supposedly) tracking information (all in Chinese) but never, even when asked for, an English version. The package, when it arrived, was marked "Untracked". I will not be using this site again.

Date of experience: June 21, 2017
Missouri
1 review
3 helpful votes
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Super
June 20, 2017

Great experience first time to site. I found what I was looking for ask a question & had a fast response. Purchased thru PayPal shipping was fast too.

Date of experience: June 19, 2017
Hawaii
1 review
3 helpful votes
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Terrible service
June 17, 2017

Terrible online service, said they would ship for free to my location, only to get a late email saying shipping would cost an extra $250 dollars.

Date of experience: June 17, 2017
Virginia
1 review
4 helpful votes
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Worst ever
June 15, 2017

So I bought some stuff off of here the first time my stuff came with two very important pieces left our of the order that I did in fact pay for secondly I bought a second set of items a few months ago and haven't received it even though it's been payed for now the website won't even let me log in to report a problem saying my account is already made even though I signed in as a guest and the option to sign in as guest is now gone so I can't contact them or anything thanks guys.

Date of experience: June 15, 2017
Illinois
1 review
2 helpful votes
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Excellent
June 15, 2017

I love the product fas shipping, Great prices to I Will order again from Bonanza.com Great costumer service thank you so much :)

Date of experience: June 14, 2017
Georgia
1 review
3 helpful votes
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I recently discovered Bonanza when I was searching for a particular outdoor swing. The description was spot on. The product surpassed my expectations and it was shipped timely!
I will use them again!

Date of experience: June 14, 2017
Illinois
1 review
4 helpful votes
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NEVER use them.
June 13, 2017

I made an offer for an item - priced at $29 - for $25 I had to accept that if the offer was accepted, that I'd pay. Sure I said yes.
I get an email "Your offer for $42 was accepted, please pay!"
I double checked before I sent, and now I'm stuck.
BE WARNED.

Date of experience: June 13, 2017
Australia
1 review
8 helpful votes
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I sold a item at Bonanza. My account shows customer paid so I shipped to customer.
I haven't received any funds so I contact to Seller support. They told me this was computer error so contact to buyer to pay. Of course, buyer got so mad and doesn't want to pay me. As matter of fact, This is not my mistake at all, Bonanza platform's error. They don't want to do anything for me. Bonanza is terrible! I think scam site. Please people don't use this site. Wast your money and time for sure!

Date of experience: June 10, 2017
California
2 reviews
4 helpful votes
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I spent 3 weeks trying to get them to understand that I had the right to distribute my GPL/GNU open source software in any format I chose... I imported my eBay feedback and everything and they still refused to take my 'booth' out of holding due to suspicious items... they were ZERO help in getting this resolved, the only suggestion was to try contacting them again in 6 months... I've been selling this software every where else since 2009... GTFO Bonanza! This was by far the worse experience I've had selling things, I can only imagine how they treat the buyers on the other end of the transaction. Stick to eBay... man, even Craigslist is less of a hassle then these idiots.

Date of experience: June 7, 2017
GB
1 review
5 helpful votes
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Brilliant site
June 6, 2017

Bought from this site. I'm in the UK but the seller did a brilliant job in getting my goods to me in good time. Fantastic price too. Would use this site again

Date of experience: June 5, 2017
Indiana
1 review
2 helpful votes
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Love it!
June 6, 2017

I just can't believe that I have been fortunate to have found this site! The products are amazing and the prices are an absolute steal! I just can't thank you enough!

Date of experience: June 5, 2017
California
1 review
10 helpful votes
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It's been months since I ordered my $100 item, haven't heard a thing from them, and I can't get a hold a anyone! Learned my lesson, please don't use this site!

Date of experience: June 4, 2017
Missouri
1 review
0 helpful votes
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Great experience
June 4, 2017

The website is great, had exactly what I wanted at a price cheaper than any other merchant out there, and yes I checked everywhere. Great experience with them overall. Merchandise was as advertised, fast shipping, and I will definitely order from them again. I recommend Bonanza.com if your looking for hard to find items and at a great price.

Date of experience: June 4, 2017
Denmark
1 review
9 helpful votes
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Waste of time
June 4, 2017

Sold 2 or3 things in 2 years then one day logged in to be told: we don t want you to sell on our site anymore. No explanation! Bunch of A$$holes, will be out of business anon. Do not waste your time uploading DF.

Date of experience: June 3, 2017
Illinois
2 reviews
1 helpful vote
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I recently purchased a heated outdoor cat house from undercoverpenthouse, a company in Canada. I ordered it through bonanza.com. I am very satisfied with the purchase, and the purchasing transaction was smooth. I received my product within the timeframe specified by the seller, so I am very satisfied.

Date of experience: May 31, 2017
Georgia
2 reviews
0 helpful votes
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Simply the best
May 31, 2017

Anything you want or think you want is on this website if you don't see it at first just keep looking!

Date of experience: May 30, 2017
GB
2 reviews
0 helpful votes
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I found Bonanza while googling an item I was looking for. This site has the best price for what I was looking for. The item arrived earlier than expected and was high quality. Will shop on bonanza a lot in the future!

Date of experience: May 30, 2017
Illinois
1 review
0 helpful votes
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Love them
May 24, 2017

I Love the batman set of rings I got. They are better than the pics. I wear them everyday. I plan on buying more from this company in the future. Easy ordering and fast shipping. A 10 in my book!

Date of experience: May 23, 2017
Pennsylvania
1 review
0 helpful votes
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I ordered the 5 set patriots super bowl rings with a display case. I'm very pleased with the set. The seller did say it would take about 25 days to receive. I did receive item in about 25 days in excellent condition. I would order from this seller again.

Date of experience: May 22, 2017

From the business

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.


bonanza.com
Seattle, WA, United States