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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,625 reviews

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Wisconsin
1 review
0 helpful votes
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Everything I have got from body candy has been as expected.

Date of experience: May 6, 2024

Always goes smoothly
February 12, 2024
Previous review

Always goes smoothly

Date of experience: February 11, 2024
Texas
1 review
0 helpful votes
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My only complaint is the order took a long time to get to me. From the day I ordered to the day I received it, it was close to 3 weeks later but when I contacted customer service they were super prompt and nice about answering my questions!

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2024
NL
1 review
0 helpful votes
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BodyCandy has so much to choose from :) They also have lots of sale offers AND they delivered my piercings super quick.:3

Date of experience: May 6, 2024
Pennsylvania
1 review
0 helpful votes
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Fast shipping, got my order correct and they always send out great coupons :)

Date of experience: May 6, 2024
Kansas
1 review
0 helpful votes
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Great product, very reasonably priced and timely delivery.

Date of experience: May 6, 2024
Nevada
1 review
0 helpful votes
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I bought these for my sister for her birthday and she loved them. I loved looking at them they were so cute.

Date of experience: May 6, 2024
Illinois
1 review
0 helpful votes
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They were so cute I definitely would buy again it took a lot of shopping to find some o liked but they all are exactly what I was looking for

Date of experience: May 6, 2024
Texas
2 reviews
0 helpful votes
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I only shop for my navel jewelers at your store! Everything is beautiful each time…even the boxes they come in!

Date of experience: May 6, 2024
Indiana
1 review
0 helpful votes
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...
May 16, 2024

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Date of experience: May 6, 2024
Wisconsin
1 review
0 helpful votes
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Easy to order and fast delivery
May 16, 2024

Easy to order and fast delivery. Excellent quality

Date of experience: May 6, 2024
California
1 review
0 helpful votes
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Thanks so much super happy with how long it took and quality of products

Date of experience: May 6, 2024
Ohio
1 review
0 helpful votes
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It was good, everything came that I ordered it wasn't wrong, I was emailed lots of coupons through the process that I used as well!

Date of experience: May 6, 2024
Indiana
3 reviews
0 helpful votes
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All in all a very pleasant experience
May 16, 2024
Updated review

All in all a very pleasant experience. Good price, good quality and fast shipping.

Date of experience: May 6, 2024

Too expensive
August 27, 2023
Previous review

Too expensive

Date of experience: July 28, 2023
Pennsylvania
1 review
0 helpful votes
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I had a good experience but there was so many options to choose from.

Date of experience: May 6, 2024
New Zealand
1 review
0 helpful votes
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Clear and easy to like navigate and stuff and cute jewellery that's easy to put in and actually lasts

Date of experience: May 6, 2024
California
1 review
0 helpful votes
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I think it was extremely simple to navigate the website to find what I was looking for. All the pictures are very accurate and show the actual product. They also have deals all the time so I can buy jewelry to rotate without breaking the bank!

Date of experience: May 5, 2024
Arizona
1 review
0 helpful votes
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Great I certainly enjoy the products I received! Thanks

Date of experience: May 5, 2024
California
1 review
0 helpful votes
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Their products are great!
May 16, 2024

Their products are great! I made a mistake the first time I ordered from them, and they were very accommodating and understanding.
I haven't had any problems with them other than the ones that I made for myself.

Date of experience: May 5, 2024
Missouri
1 review
0 helpful votes
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My first order didn't come in so the operator sent me my order again. She was very nice and helpful.

Date of experience: May 5, 2024

Very good selection
April 25, 2024
Previous review

Very good selection

Date of experience: April 14, 2024
New York
2 reviews
0 helpful votes
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Body candy has a great selection of products for all piercings! I've bought many products before and will continue to return. They have great sales as well

Date of experience: May 5, 2024