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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Love this company!
May 7, 2024

Love this company! Fast customer service! Fast shipping!

Date of experience: April 25, 2024
Missouri
1 review
0 helpful votes
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Shopping was easy
May 7, 2024

Shopping was easy. Just needs some different descriptions if there are multiple kinds in a picture.

Date of experience: April 25, 2024
Arizona
1 review
0 helpful votes
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Easy ordering, fast delivery and gorgeous products!
May 7, 2024
Updated review

Easy ordering, fast delivery and gorgeous products!

Date of experience: April 25, 2024

Very easy to order
June 21, 2023
Previous review

Very easy to order. Fast Shipping. Good quality products.

Date of experience: June 21, 2023
New Jersey
1 review
0 helpful votes
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It was easy to shop
May 7, 2024

It was easy to shop. I received my order quickly. Probably won't shop again due to quality of items received.

Date of experience: April 25, 2024
Iowa
1 review
0 helpful votes
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Starter rusting shortly after I put it in my nose
May 7, 2024
Updated review

Starter rusting shortly after I put it in my nose. I took it out and put my original one in

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2024

Customer service was great!
April 8, 2024
Previous review

Customer service was great!

Date of experience: March 29, 2024
Oregon
1 review
0 helpful votes
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Service as expected, nothing of note. Writing to meet 50 character length.

Date of experience: April 24, 2024
Pennsylvania
1 review
0 helpful votes
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Quality of jewelry was horrible. Will not be using again.

Date of experience: April 24, 2024
Montana
1 review
0 helpful votes
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Love shopping with body candy
May 7, 2024

Love shopping with body candy. The quality is great.

Date of experience: April 24, 2024
Iowa
1 review
0 helpful votes
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Needed new jewelry and have wanted the bats forever. Thank you.

Date of experience: April 24, 2024
Illinois
1 review
0 helpful votes
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I love how easy it is to shop on the website. And the many discounts that are always available

Date of experience: April 23, 2024
Missouri
1 review
0 helpful votes
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I overall love these nose studs high quality jewelry. I dropped one down the sink the other day so decided to get a few more. Thanks

Date of experience: April 23, 2024

Love the prices what I've been looking for
May 12, 2023
Previous review

Love the prices what I've been looking for

Date of experience: May 12, 2023
Pennsylvania
1 review
0 helpful votes
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Products are quality and they shipped quickly with no issues

Date of experience: April 23, 2024
Colorado
1 review
0 helpful votes
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Everything was great and have no complaints. Love all my products.

Date of experience: April 23, 2024
Ohio
2 reviews
27 helpful votes
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I've ordered from BodyCandy before and it always ships fast and I never have a problem with any of the jewelry. They are nice quality.

Date of experience: April 23, 2024
Florida
1 review
0 helpful votes
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Love the jewelry always great products that ship and arrive super quickly

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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No available design I was looking for in my size. My size is popular apparently so all the ones I was interested in were sold out.

Date of experience: April 23, 2024
Kentucky
1 review
0 helpful votes
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Cute jewelry for a good price
May 7, 2024

Cute jewelry for a good price. I've ordered multiple belly rings and nose rings. The only issue i've ever had is the plastic balls breaking on some of the belly rings. I only buy the metal ones now.

Date of experience: April 22, 2024
Oregon
1 review
0 helpful votes
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Prices are great!
May 7, 2024

Prices are great! Shipping is always fast! Never a problem with my orders!

Date of experience: April 22, 2024
Missouri
1 review
0 helpful votes
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Everything arrived on time,, Happy with all pieces I ordered...

Date of experience: April 22, 2024
Canada
1 review
0 helpful votes
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Took a little while to get to me but nice product.

Date of experience: April 22, 2024