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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,558 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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The product I purchased was out of stock and I wasn't notified until I had the package in my hand. Instead of refunding my purchase for these plugs I got a store credit to choose something different. If they were out of stock at the time I placed the order I wouldn't have purchased anything at all.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2024
Missouri
1 review
0 helpful votes
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Very good very quick shipping i love this website. Cute jewelry fits nicely

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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The service was good just not the product but will use this company again

Date of experience: August 14, 2024
New York
1 review
0 helpful votes
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My experience shopping on body candy was great, they...
August 23, 2024
Updated review

My experience shopping on body candy was great, they have tons of options to choose from and the customer service is great

Date of experience: August 12, 2024

Lots of jewelry to choose from
February 17, 2024
Previous review

Lots of jewelry to choose from

Date of experience: February 17, 2024
Colorado
1 review
0 helpful votes
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The website is easy to navigate, the product was nice itself and the package was great. Being spammed with emails after the purchase? Not so great.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2024
Idaho
1 review
0 helpful votes
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Easy and quick layout with lots of good options to choose from

Date of experience: August 12, 2024
Pennsylvania
1 review
0 helpful votes
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Easy and quick delivery
August 22, 2024

Easy and quick delivery. Received notifications about delivery

Date of experience: August 12, 2024
Virginia
2 reviews
0 helpful votes
Follow LaTarsher H.
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My order was delivered quickly and efficiently! The pieces I received and the only thing is I order the wrong size for my nose piercing. I would need a smaller one than the one I ordered but that was on me and not BodyCandy.

Date of experience: August 12, 2024
Australia
1 review
0 helpful votes
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Everything arrived in a timely manner and everything was perfect.

Date of experience: August 12, 2024
Texas
1 review
0 helpful votes
Follow Liliana B.
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The package came super fast and I desperately needed a belly piercing as my other one had randomly in the pool.

Date of experience: August 11, 2024
Georgia
1 review
0 helpful votes
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Ok I've had better experience with body candy. I'll try again later

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 11, 2024
Illinois
1 review
0 helpful votes
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Very fast delivery and good quality product they are ever comfortable as well!

Date of experience: August 11, 2024
Georgia
1 review
0 helpful votes
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My experience with this online shop has been very pleasant.

Date of experience: August 11, 2024
California
1 review
0 helpful votes
Follow Luanna Q.
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Easy to shop
August 21, 2024

Easy to shop. Product just wasn't what I thought I wanted with my new piercing.

Date of experience: August 10, 2024
Idaho
1 review
0 helpful votes
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Everything I ordered arrived as expected. Great quality and shipping was efficient.

Date of experience: August 10, 2024
Texas
1 review
0 helpful votes
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It was a great experience, I even got discounts which was great

Date of experience: August 10, 2024
Florida
1 review
0 helpful votes
Follow shirley G.
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Um business is okay the shipping was good came as expected. The pricing for jewelry is very much get what you buy for. Loved the deals just not the quality the gold tarnished

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2024
District of Columbia
1 review
0 helpful votes
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I love buying your products but never choose the correct piercings. They are either too big or too small.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2024
North Dakota
1 review
0 helpful votes
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The website was super easy to navigate, order came quickly. I'd definitely shop here again!

Date of experience: August 9, 2024
Pennsylvania
1 review
0 helpful votes
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Love the idea of the mystery bag and what was given. Products were great

Date of experience: August 9, 2024