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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

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Massachusetts
1 review
0 helpful votes
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No issues and great service always sending codes to me for discounts

Date of experience: August 9, 2024
Alabama
1 review
0 helpful votes
Follow Makayla K.
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It was good fast shipping and good quality belly rings ……………

Date of experience: August 9, 2024
Australia
1 review
0 helpful votes
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Great products and follow up
August 20, 2024

Great products and follow up. There is always something that my wife and I love, and between the great special offers and prices, are very affordable!

Date of experience: August 9, 2024
Missouri
1 review
0 helpful votes
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Yes thank you the order was received everything is great, don't need to bombard with an email wondering how the order is.

Date of experience: August 9, 2024
Texas
1 review
0 helpful votes
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There's so many options
August 19, 2024

There's so many options. It's easy to shop. The designed are beautiful. I love that the company makes sure that I got my order.

Date of experience: August 9, 2024
Texas
1 review
0 helpful votes
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The ordering process is simple and there's ALWAYS a...
August 19, 2024
Updated review

The ordering process is simple and there's ALWAYS a sale to catch. Amazing quality and even better customer service.

Date of experience: August 9, 2024

I've been shopping on this site for years and I just...
December 24, 2022
Previous review

I've been shopping on this site for years and I just really wish I could get free shipping AND use a coupon at the same time.

Date of experience: December 24, 2022
Arizona
1 review
0 helpful votes
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Site was easy to navigate and my products were shipped...
August 19, 2024
Updated review

Site was easy to navigate and my products were shipped and arrived quickly.

Date of experience: August 8, 2024

Easy to navigate and the search feature is spot on!
March 16, 2023
Previous review

Easy to navigate and the search feature is spot on!

Date of experience: March 16, 2023
South Dakota
1 review
0 helpful votes
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The jewelry was perfect, exactly what I was looking for. They were very affordable and arrived quickly. Overall, excellent service!

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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The very bright pink nose hoop I bought was in my nose for a day and I lost it the clasp is not close very well. Very upsetting to me cuz it's one of the things I was most excited about getting.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2024
North Carolina
1 review
0 helpful votes
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Products ok, smaller than expected but seems to be well made products.

Date of experience: August 8, 2024
Puerto Rico
1 review
0 helpful votes
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Busy website, hard to track where i am at and what im looking for.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2024
Indiana
1 review
0 helpful votes
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I've enjoyed the great deals, and I haven't received any bad products 🤗

Date of experience: August 7, 2024
Minnesota
1 review
0 helpful votes
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Great quality and price but too many follow up promo emails and texts

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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The site was easy to navigate and had a plethora of options to choose from.

Date of experience: August 7, 2024
Washington
1 review
0 helpful votes
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I had to write and least 50 characters when all I have to say is my experience was good.

Date of experience: August 7, 2024
Missouri
1 review
0 helpful votes
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It was very easy to order what i wanted, it arrived very quickly. And no complications at all!

Date of experience: August 7, 2024
Australia
1 review
0 helpful votes
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All the earrings I ordered were fantastic. Will definitely order from BodyCandy again.

Date of experience: August 7, 2024
Arizona
1 review
0 helpful votes
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August 17, 2024

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BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2024
Missouri
1 review
0 helpful votes
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I wasn't sure of the size of jewelry I needed. It looks like I ordered correctly. However the replacement balls are a little larger than I had hoped.

Date of experience: August 7, 2024
Ohio
3 reviews
0 helpful votes
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I love a good deal
August 17, 2024

I love a good deal.
However, I didn't love all these pieces but because I got them for a deal I'm just gonna get over it.

Date of experience: August 7, 2024