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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,706 reviews

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Texas
1 review
0 helpful votes
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Always have what I'm looking for and the discounts are Awesome.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2021
Florida
1 review
0 helpful votes
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I love this place!
September 25, 2021

I love this place! Order from here for all my belly rings never had a problem

Date of experience: September 25, 2021
Tennessee
1 review
0 helpful votes
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It was a great experience
September 25, 2021

It was a great experience. I would recommend anyone and everyone to this shop!

Date of experience: September 25, 2021
California
1 review
0 helpful votes
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Experience was fast and easy!
September 25, 2021

Experience was fast and easy! So far, I am very satisfied with the products I purchased.

Date of experience: September 25, 2021
New Jersey
1 review
0 helpful votes
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It has been amazing so far & it's so many rings to choose from. Love it!

Date of experience: September 25, 2021
Ohio
1 review
0 helpful votes
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Great, didn't have any issues with anything when ordering. Came at the time it said it would.
I think it's weird that you won't let people skip this but okay

Date of experience: September 25, 2021
Virginia
1 review
0 helpful votes
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It was cool and very user friendly
September 25, 2021

It was cool and very user friendly. Which I'm very big on considering this day and age.

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Date of experience: September 24, 2021
Washington
1 review
0 helpful votes
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Shipping was very fast and safely wrapped! This was my first experience and I absolutely enjoyed it. I will be coming back in the future! Thank you!

Date of experience: September 24, 2021
New Jersey
1 review
0 helpful votes
Follow Aj D.
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The jewelry came fast, everything fits comfortable!
Will be shopping again.

Date of experience: September 24, 2021
Illinois
1 review
0 helpful votes
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Very happy with my purchase as it was my first time buying jewelry for my nose piercing.

Date of experience: September 24, 2021
Pennsylvania
1 review
0 helpful votes
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Nice, large selection
September 24, 2021

Nice, large selection. I would really like it if there were pictures of the earrings on a person to get a better idea of how big something is & what it's actually going to look like.

Date of experience: September 24, 2021
Mississippi
1 review
0 helpful votes
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I still haven't received my refund
October 24, 2021

I still haven't received my refund. Credit card still reflects 3 bought when I only ordered one. You sent me an email saying it was corrected and shipment does support that but a credit has not been applied to my card. Plz fix and all would be 5 stars. Thank you so much

Date of experience: September 24, 2021
Massachusetts
1 review
0 helpful votes
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No issues
September 24, 2021

No issues. Disappointed with the level of sparkle in the cartilage clicker ring, though.

Date of experience: September 24, 2021
Texas
1 review
0 helpful votes
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I love everything I have ever tried
September 24, 2021

I love everything I have ever tried. Quality is always superb and exactly as described.

Date of experience: September 24, 2021
Virginia
2 reviews
1 helpful vote
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My go to jewelry site!
September 24, 2021

My go to jewelry site!
Easy shopping, friendly service & quick delivery!

Date of experience: September 24, 2021
Tennessee
1 review
0 helpful votes
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Good quality products a lot of great options. Will buy again. Super fast shipping!

Date of experience: September 24, 2021
Maryland
1 review
0 helpful votes
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They have great customer service and great products!

Date of experience: September 24, 2021
Florida
1 review
0 helpful votes
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Overall good
September 24, 2021

Overall good. It was a bit scary when my package was labeled but not tracked for a few days but it was quickly sorted out and I received my item

Date of experience: September 24, 2021
Texas
1 review
0 helpful votes
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Love the products and the customer support is the best.

Date of experience: September 24, 2021
Maine
1 review
0 helpful votes
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Just what I ordered and shipping was fast. I have never had a bad experience when buying from BodyCandy.

Date of experience: September 24, 2021