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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,728 reviews

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California
1 review
0 helpful votes
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My products were exactly what I ordered and came in nice packaging. They shipped in a timely manner. Thank you.

Date of experience: October 12, 2021
Maryland
1 review
0 helpful votes
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My package is a few days late and I can't figure out how to get it so that's my experience :/.

Date of experience: October 12, 2021
Virginia
1 review
0 helpful votes
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Everything was as described and the pictures don't do the pieces justice. Beautiful and great quality!

Date of experience: October 12, 2021
Canada
1 review
0 helpful votes
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I had high hopes
October 12, 2021

I had high hopes. But the pictures weren't the same as what I received. I won't be buying from here again.

Date of experience: October 12, 2021
Massachusetts
1 review
0 helpful votes
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My go to store for mine, and anyone's gift for body jewelry purchases, they are always the best store for everything because they have it all, along with great sales... I love this store, keep up the awesome work!

Date of experience: October 12, 2021
Mississippi
1 review
0 helpful votes
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I was really pleased with my experience with BodyCandy and will probably be ordering more in the future!

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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When the product arrives it looks just like the picture and I enjoy that

Date of experience: October 12, 2021
New Jersey
1 review
0 helpful votes
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Awesome, no hiccups
October 12, 2021

Awesome, no hiccups. I loved all the items. They were just as described

Date of experience: October 12, 2021
California
1 review
0 helpful votes
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Wide variety of products, but easy to use navigation to find what I'm looking for

Date of experience: October 12, 2021
Oklahoma
1 review
0 helpful votes
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Everything was perfect and shipping was fast! I will order again

Date of experience: October 12, 2021
Massachusetts
1 review
0 helpful votes
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Amazing quality always a wonderful experience love it

Date of experience: October 12, 2021
Illinois
1 review
0 helpful votes
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Great fast delivery
October 12, 2021

Great fast delivery. Easy ordering process. Would highly recommend

Date of experience: October 12, 2021
Colorado
1 review
0 helpful votes
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Definitely would buy again this is my second time ordering and recommend to anyone looking for jewelry and piercings options shop here!

Date of experience: October 11, 2021
California
1 review
0 helpful votes
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Really easy to find a quick piercing
October 12, 2021

Really easy to find a quick piercing. I really liked this website for jewelry. Would but again!

Date of experience: October 11, 2021
Canada
1 review
0 helpful votes
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I've been a customer of body candy for about 15 years. I don't stay with companies that long if I'm not happy with them.

Date of experience: October 11, 2021
Pennsylvania
1 review
0 helpful votes
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Very good, great products!
October 12, 2021

Very good, great products! Happy customer! Definitely will be shopping here again

Date of experience: October 11, 2021
Arizona
1 review
0 helpful votes
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Always great quality and quick delivery. I've been a long term, loyal body candy customer and will continue to be.

Date of experience: October 11, 2021
California
1 review
0 helpful votes
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Hard to find things by category on the site and some categories did not seem to line up with the products shown

Date of experience: October 11, 2021
North Carolina
1 review
0 helpful votes
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My cart said I was spending enough for free shipping but did not receive free shipping. Still paid $4.99

Date of experience: October 11, 2021
Illinois
1 review
0 helpful votes
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Once the item shipped there was no tracking info ever provided otherwise everything was perfect. Quick and easy to order from.

Date of experience: October 11, 2021