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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,476
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,734 reviews

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Illinois
1 review
0 helpful votes
Follow Alaila N.
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I'm Always Browsing & Picking Out Cute Rings But I Never Purchased One Until Today. I Finally Bought My Second Pair Of Nipple Rings! ‍

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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Product arrived in a timely manner & as I expected.

Date of experience: October 13, 2021
Oklahoma
1 review
0 helpful votes
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Quick fast and easy
October 13, 2021

Quick fast and easy. Will be ordering more and making plenty of referrals! Can't wait to try them out.

Date of experience: October 13, 2021
Georgia
1 review
0 helpful votes
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My experience is in body can do is very nice. I do wish that the jewelry I got would be able to close but unfortunately it doesn't. I do like that there are many options and there are a lot of discounts. Shipping time isn't too long and it's easy to find what you want.

Date of experience: October 13, 2021
Colorado
1 review
0 helpful votes
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I had an easy time finding what I was looking for, delivery was quick, and my product is exactly what I expected.

Date of experience: October 13, 2021
California
1 review
0 helpful votes
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Awesome purchase, I would totally buy again form them!

Date of experience: October 13, 2021
Arizona
1 review
0 helpful votes
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I loved the taper sizes and all black all matching it was Riley nice.

Date of experience: October 13, 2021
Ohio
1 review
0 helpful votes
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Super easy to order and so happy I was able to customize the jewelry to be exactly what I wanted

Date of experience: October 13, 2021
Washington
1 review
0 helpful votes
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Everything came quickly and looks fantastic! Thank you so much! :)

Date of experience: October 13, 2021
Canada
1 review
0 helpful votes
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Easy checkout, excellent follow up and super quick delivery.

Date of experience: October 13, 2021
Michigan
1 review
0 helpful votes
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Great selection, order came really quick. Happy with service!

Date of experience: October 13, 2021
Oklahoma
1 review
0 helpful votes
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Seems to be good quality jewelry!
October 13, 2021

Seems to be good quality jewelry! The bat septum ring was a little big to fit my smiley piercing but I should have expected that haha.

Date of experience: October 13, 2021
North Carolina
1 review
0 helpful votes
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Loving it, I don't even feel it I have it on at all…

Date of experience: October 13, 2021
New Jersey
1 review
0 helpful votes
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Awesome experience and love the jewelry, lasts a long time

Date of experience: October 12, 2021
New York
1 review
0 helpful votes
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Great as always thanks for the 7.77$ hookup be blessed thanks again love smile sunshine
X

Date of experience: October 12, 2021
South Carolina
1 review
0 helpful votes
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I love body candy!
October 13, 2021

I love body candy!. I order all my jewelry from here!

Date of experience: October 12, 2021
Colorado
1 review
0 helpful votes
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Disappointed overall with the experience. The prices are good but the pieces are much tinier than expected. The website is difficult to navigate on laptop but easier on mobile. Only 1 item was incorrect, the minimal nose ring didn't fit.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 12, 2021
Ohio
1 review
0 helpful votes
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Lots to choose from and prices are excellent. Always on time.

Date of experience: October 12, 2021
Illinois
1 review
0 helpful votes
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Great Products as always
October 13, 2021

Great Products as always. Great selections. So many choices to choose from almost any piercing.

Date of experience: October 12, 2021
Georgia
1 review
0 helpful votes
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The jewelry is beautiful and the shipping is quick.

Date of experience: October 12, 2021