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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,475
quality
252
This company responds to reviews on average within 1 day

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50,600 reviews

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Ohio
1 review
0 helpful votes
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Good just wish I didn't have buy a whole kit just to get the 1 inch tapers

Date of experience: October 10, 2021
Michigan
2 reviews
0 helpful votes
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It was perfect, all of my things came fast and In good condition. They are super cute and I love my new Halloween body jewelry.

Date of experience: October 10, 2021
Pennsylvania
2 reviews
0 helpful votes
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It was seamless, i got my jewelry fast and loved everything!

Date of experience: October 10, 2021
Michigan
1 review
0 helpful votes
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Over experience was good!
October 10, 2021

Over experience was good! Product was delivered fast

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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I always have an easy time finding the type of jewelry I want. The site does need more 3mm or 4mm labrets like for the tragus

Date of experience: October 10, 2021
Colorado
1 review
0 helpful votes
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Great!
October 10, 2021

Great! Got exactly what I was looking for. Site is easy to use.

Date of experience: October 10, 2021
Tennessee
1 review
0 helpful votes
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Very Pleased with my purchase!
October 10, 2021

Very Pleased with my purchase! I had ordered them for a concert and they went very well with my outfit!

Date of experience: October 10, 2021
Minnesota
1 review
0 helpful votes
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Easy to use great prices good quality and fast delivery times

Date of experience: October 10, 2021
Illinois
1 review
0 helpful votes
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It was really good, this is my first time buying from here and since an item i picked was out of stock, they said i can pick any item to replace it, which I really liked.

Date of experience: October 9, 2021
Virginia
1 review
0 helpful votes
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Fast shipping!
October 10, 2021

Fast shipping! Nice quality of what i purchased :)

Date of experience: October 9, 2021
Indiana
1 review
0 helpful votes
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Good experience over all, fast delivery, good prices

Date of experience: October 9, 2021
Washington
1 review
0 helpful votes
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Easy to use website
October 10, 2021

Easy to use website. Good quality jewelry for a great price. My go-to website for buying industrial bars!

Date of experience: October 9, 2021
Virginia
1 review
0 helpful votes
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Took a little bit but product is cute and good quality

Date of experience: October 9, 2021
Texas
1 review
0 helpful votes
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Primarily my own fault for not liking my order, so a negative experience this time but ill buy again and leave a new review

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2021
Washington
1 review
0 helpful votes
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It was good
October 10, 2021

It was good. I just need to learn my sizes. Wish y'all had a physical shop

Date of experience: October 9, 2021
Texas
1 review
0 helpful votes
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Shipping super quick, good packaging, and jewelry good quality!

Date of experience: October 9, 2021
Alabama
1 review
0 helpful votes
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Overall great shopping experience
October 10, 2021

Overall great shopping experience. I will be placing orders again in the future for certain.

Date of experience: October 9, 2021
California
1 review
0 helpful votes
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Fine as usual
November 9, 2021

Fine as usual. The jewelry is always good quality. It ships fast and the customer service is excellent.

Date of experience: October 9, 2021
New Mexico
1 review
0 helpful votes
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Order came sooner than expected very happy with the fit.

Date of experience: October 9, 2021
Maine
1 review
0 helpful votes
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Good experience overall, beautiful jewelry. Definitely will be buying from you again.

Date of experience: October 9, 2021