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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,476
quality
252
This company responds to reviews on average within 1 day

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50,740 reviews

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Pennsylvania
1 review
0 helpful votes
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Easy to navigate, very cute styles to choose from.

Date of experience: October 20, 2021
North Carolina
1 review
0 helpful votes
Follow Alexandria L.
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Quick delivery time and reasonably priced. Piercings are made of high quality material.

Date of experience: October 20, 2021
Missouri
1 review
0 helpful votes
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Very good experience will buy again thank you for awesome products and great affordable prices

Date of experience: October 20, 2021
Massachusetts
1 review
0 helpful votes
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I love this site for any of my piercings, great quality

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
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Easy to use website, quick delivery
November 20, 2021

Easy to use website, quick delivery. Will use again

Date of experience: October 20, 2021
Pennsylvania
1 review
0 helpful votes
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Thank you!
October 20, 2021

Thank you!
I love my jewelry!
They tether well. Pretty too. Look just like the image.

Date of experience: October 20, 2021
Colorado
1 review
0 helpful votes
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So great
October 20, 2021

So great. This was another great experience. Ordering made easy! Delivery was fast & as always the Merchandise is awesome!

Date of experience: October 20, 2021
Illinois
1 review
0 helpful votes
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They don't fit my ears I'm a 00 and they are to big

Date of experience: October 20, 2021
Indiana
1 review
0 helpful votes
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Super easy to find what I want
October 20, 2021

Super easy to find what I want. Prices are always really reasonable

Date of experience: October 20, 2021
Massachusetts
1 review
0 helpful votes
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Love body candy but please add more red nose rings

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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The shopping it self was easy, I like the VIP shipping thing. Products themselves were not as great however.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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There's been confusion about my order and it took a long time to get it then I noticed it was the wrong size so I sent it back they said they didn't get it so that's where the confusion came about

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Great customer service
October 20, 2021

Great customer service. Arrived broke but was replaced for free.

Date of experience: October 20, 2021
Canada
1 review
0 helpful votes
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Good quality jewelry and shipped super fast! Great discounts too!

Date of experience: October 20, 2021
Pennsylvania
1 review
0 helpful votes
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I love my older and it is the only place we're I can get my belly rings

Date of experience: October 20, 2021
Arkansas
1 review
0 helpful votes
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For my piercings, I buy from Body Candy regularly. The merchandise is always as what I expect to receive based on the descriptions and comes in a timely fashion.

Date of experience: October 20, 2021
Colorado
1 review
0 helpful votes
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Awsome products and shipping is super speedy. Love the items and spending my money here!

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
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Always the best quality piercings and super cute, the shipping and delivery is always so quick as well from the day that I order.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Very pretty thank you!
October 20, 2021

Very pretty thank you! Could've been faster shipping, but I love them thanks

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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As a first time customer I was very pleased with the overall experience. The ordering process was easy, the shipping was quick, the packaging is discrete, their communication on the status of my order was great. I am happy with the quality and the photos are exactly what the products look like in person. I will be returning back to purchase more Body Candy.

Date of experience: October 20, 2021