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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,474
quality
252
This company responds to reviews on average within 1 day

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50,594 reviews

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Ohio
1 review
0 helpful votes
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Package had to be re ordered after waiting a week and a half for it.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
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Body Candy is my ‘go to' jewelry store. The only reason I buy jewelry anywhere else is because Body Candy doesn't have what I'm looking for. It's always as advertised, ships reasonably quickly, and I love the experience!

Date of experience: October 19, 2021
Georgia
1 review
0 helpful votes
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It was outstanding
October 19, 2021

It was outstanding. Will order from here again. Love you guys jewelry, there's sooo many options and the materials used is strong.

Date of experience: October 19, 2021
Illinois
1 review
0 helpful votes
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The only thing I can recommend to have multiple diameters available, which you might already (I can't remember).

Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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Really good!
October 19, 2021

Really good! Lots of goods to look through took me forever but was super nice to see a variety of jewelry to look at!

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Love the jewelry
October 19, 2021

Love the jewelry. Switched to 11mm ring after initial swelling stopped. Fits perfectly while still giving room for cleaning.

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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Fast shipping
October 19, 2021

Fast shipping. Great product. I would order from here again

Date of experience: October 18, 2021
Maine
1 review
0 helpful votes
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Fast and efficient shipping to me!
October 18, 2021

Fast and efficient shipping to me! Will definitely shop from this store again.

Date of experience: October 18, 2021
Georgia
1 review
0 helpful votes
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I do not like these surveys… Id rather not do them

Date of experience: October 18, 2021
Illinois
1 review
0 helpful votes
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Fast and easy shipping, loved all products and great quality

Date of experience: October 18, 2021
Georgia
1 review
0 helpful votes
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They are really cute and easy to put in. I love these!

Date of experience: October 18, 2021
Utah
1 review
0 helpful votes
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Very amazing the only issue i have was the boo nose ring is way smaller than i thought you can verily read it

Date of experience: October 18, 2021
Massachusetts
1 review
0 helpful votes
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I have been pretty happy with all of my orders from the Body Candy website. The quality of the jewelry is not amazing, it often turns my skin green or smells weird in my septum or the color flakes off. But the prices are usually good, and the selection is great. So going in, if you expect Hot Topic-quality, or the equivalent of a dollar store in body jewelry, you won't be disappointed.

Date of experience: October 18, 2021
Washington
1 review
0 helpful votes
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Great experience but don't like being pressured to do a survey.

Date of experience: October 18, 2021
Arizona
1 review
0 helpful votes
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If i had to describe my experience in 50 characters good

Date of experience: October 18, 2021
North Carolina
1 review
0 helpful votes
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Easiest place to find things though the filters did too good a job and I had trouble finding things that should've shown up in the filter

Date of experience: October 18, 2021
Tennessee
1 review
0 helpful votes
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I've had several negative experiences with lip rings from here but i wanted these earrings so bad, i went against my better judgement. I wish i had saved my money.

Date of experience: October 18, 2021
Alabama
1 review
0 helpful votes
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I received my jewelry broken
November 17, 2021

I received my jewelry broken. The overall shopping experience was fine. There is a great selection I just received a broken piece.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
North Carolina
1 review
0 helpful votes
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Everything in the order was exactly as pictured. Nice packaging and fast delivery.

Date of experience: October 18, 2021
California
1 review
0 helpful votes
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So cute..
October 18, 2021

So cute. I'm obsessed. I'm surprised the hoop fits me

Date of experience: October 18, 2021