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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,476
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,755 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Really cute jewelry at decent prices
October 22, 2021

Really cute jewelry at decent prices. Easy to use website.

Date of experience: October 22, 2021
New Jersey
1 review
0 helpful votes
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It was great would would definitely shop her again

Date of experience: October 21, 2021
Florida
1 review
0 helpful votes
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The belly button rings I received were all so cute! Love them all

Date of experience: October 21, 2021
Georgia
1 review
0 helpful votes
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Excellent, product are as expected, delivery was fast

Date of experience: October 21, 2021
Ohio
1 review
0 helpful votes
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Haven't used yet, but jewelry arrived fast and looks great. Can't wait to wear it.

Date of experience: October 21, 2021
Virginia
1 review
0 helpful votes
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Being a newbie to these newer piercings it was a bit more difficult for me. But if you know sizes and are good at associating known size, relatively, you will do well. I don't. Lol

Date of experience: October 21, 2021
Pennsylvania
1 review
0 helpful votes
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—-——Everything was great I'd buy again thanks so much ————-

Date of experience: October 21, 2021
Mississippi
1 review
0 helpful votes
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Love it perfect size!
October 21, 2021

Love it perfect size! I would order from this site again!

Date of experience: October 21, 2021
Illinois
1 review
0 helpful votes
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Very nice pieces
October 21, 2021

Very nice pieces. All items arrived in a timely manner.

Date of experience: October 21, 2021
Georgia
1 review
0 helpful votes
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It fits perfectly comfortable and stylish thank you for your amazing products

Date of experience: October 21, 2021
Virginia
1 review
0 helpful votes
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Big selection good prices
October 21, 2021

Big selection good prices. Love their gold and implant grade titanium

Date of experience: October 21, 2021
Washington
1 review
0 helpful votes
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Nice product
October 21, 2021

Nice product. Shipping time was very reasonable. Thank you!

Date of experience: October 21, 2021
Idaho
1 review
0 helpful votes
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I buy ALL my jewelry off Body Candy
October 21, 2021

I buy ALL my jewelry off Body Candy. My ears are sensitive and none of the earring I've used have hurt me. Plus all super cute and so many options and it gets to me quickly. Thanks!

Date of experience: October 21, 2021
Missouri
2 reviews
0 helpful votes
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I love all the choices there are
October 21, 2021
Updated review

I love all the choices there are. If I ever have an issue, they are prompt in acknowledging my issue and are ready to solve it. Shipping is fast.

Date of experience: October 21, 2021

Quick, easy finds and love the products!
September 16, 2021
Previous review

Quick, easy finds and love the products!

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Very easy to navigate through the website. I loved her there are so many different options for a different types of piercings.

Date of experience: October 21, 2021
New Mexico
1 review
0 helpful votes
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It was good, timely, and got here efficiently enough.

Date of experience: October 21, 2021
New York
2 reviews
0 helpful votes
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Fast shipping, good prices and just what I was looking for.

Date of experience: October 21, 2021
Canada
1 review
0 helpful votes
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I had an issue with a ring I received and with out question body Candy replaced it at no charge.

Date of experience: October 21, 2021
Florida
1 review
0 helpful votes
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They replaced my 2 belly rings that broke with 2 more.

Date of experience: October 20, 2021
Michigan
2 reviews
9 helpful votes
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Everything was great, except the actual product. It's way too small, and not a big enough gauge.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2021