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SmartCustomer Website Reviews and Complaints
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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,550 reviews

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Florida
2 reviews
0 helpful votes
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Shipping took a little long but otherwise I was very happy with the product and the ease of shopping on the site.

Date of experience: December 6, 2021
Canada
2 reviews
0 helpful votes
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Quick and easy, I was happy with the products. I may trim, but maybe not

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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I won't go anywhere else for any of my jewelry, love it!

Date of experience: December 6, 2021
TT
1 review
0 helpful votes
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I love shopping at Body Candy
December 6, 2021

I love shopping at Body Candy. They have a lot of variety in their pieces. However, there needs to be pieces in the not so standard lengths to accommodate the diverse anatomies of their customers. After all the world is all inclusive and every body is unique.

Date of experience: December 6, 2021
Florida
1 review
0 helpful votes
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I received everything on time and I was very happy with the quality of your products.

Date of experience: December 6, 2021
Indiana
1 review
0 helpful votes
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Very good was on time and just like expected. They look good and I am in love with them.

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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Overall satisfied with the experience but I wish there were more pictures showing it actually being worn to gauge the size better.

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Great order came quickly and accurately. No issues...

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Very simple and easy to find what you want. Lots of options and easy to narrow down to what you're looking for. Only by body jewelry here, gets no better than this,

Date of experience: December 5, 2021
Oregon
1 review
0 helpful votes
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I really love this shop
December 6, 2021

I really love this shop. It is fast and reliable. Thank you.

Date of experience: December 5, 2021
Missouri
1 review
0 helpful votes
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It wasn't bad..
December 6, 2021

It wasn't bad. It did take awhile to come in but atleast i still got it but the belly ring did break. I'm not too worried about it but they are really cute pieces of jewelry!

Date of experience: December 5, 2021
Ohio
1 review
0 helpful votes
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It was easy to pick what I wanted & the delivery was fast

Date of experience: December 5, 2021
Florida
1 review
0 helpful votes
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It was all amazing came in a short amount of time. And they all look as they do online.

Date of experience: December 5, 2021
Virginia
1 review
0 helpful votes
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Fast shipping item exactly as described will order again

Date of experience: December 5, 2021
Canada
1 review
0 helpful votes
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Was easy to order online, good price and delivery didn't take long. Will order again.

Date of experience: December 5, 2021
North Carolina
1 review
0 helpful votes
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I wish it was organized better because it takes time to scroll through 60 pages.

Date of experience: December 5, 2021
Pennsylvania
1 review
0 helpful votes
Follow Candi R.
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Great selection of products and fast shipping. I was extrenly happy with my purchase and will be buying from this company again.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 4, 2021
Texas
1 review
0 helpful votes
Follow Amber C.
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Always comes really fast and the jewelry is always cute

Date of experience: December 4, 2021
Texas
1 review
0 helpful votes
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I love shopping here
December 5, 2021

I love shopping here. I always get tons of compliments on all my body jewelry, can't help but tell them I shop here!

Date of experience: December 4, 2021
Texas
1 review
0 helpful votes
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Excellent customer service!
December 5, 2021

Excellent customer service! The order came as expect d! I will order again!

Date of experience: December 4, 2021