Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
Claim Deal
How would you rate BodyCandy?
grey stargrey stargrey stargrey stargrey star

BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,555 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Demii H.
Unfollow Demii H.
Share Review
Report Review

Excellent customer service!
December 5, 2021

Excellent customer service! The order came as expect d! I will order again!

Date of experience: December 4, 2021
Florida
1 review
0 helpful votes
Follow Chris S.
Unfollow Chris S.
Share Review
Report Review

Everything has been good!
December 5, 2021

Everything has been good! Customer service is really nice too. Overall loved the jewelry and would definitely love to buy more jewelry from you guys!

Date of experience: December 4, 2021
Michigan
1 review
0 helpful votes
Follow Cassie E.
Unfollow Cassie E.
Share Review
Report Review

Beautiful pieces!
December 5, 2021

Beautiful pieces! They're unique and look amazing on me!

Date of experience: December 4, 2021
California
1 review
0 helpful votes
Follow Mandy M.
Unfollow Mandy M.
Share Review
Report Review

Experience with the company was good, the product less so.

Date of experience: December 4, 2021
Pennsylvania
1 review
0 helpful votes
Follow Cassidy V.
Unfollow Cassidy V.
Share Review
Report Review

Just as described!
December 5, 2021

Just as described! Very good price for what I ordered!

Date of experience: December 4, 2021
Florida
1 review
0 helpful votes
Follow Breana P.
Unfollow Breana P.
Share Review
Report Review

At first I didn't know whether the jewelry was going to be up to par, but I went ahead and took the chance and ordered. They got here really fast, and very good quality. Caused me no irritation and most of the time I tend to break out with most jewelry, but I had no problems, which is awesome for me! Definitely would recommend and buy from again.

Date of experience: December 4, 2021
California
1 review
0 helpful votes
Follow Aowyn X.
Unfollow Aowyn X.
Share Review
Report Review

Good…………………………………………………………………………………………………….……….<3

Date of experience: December 4, 2021
GB
1 review
0 helpful votes
Follow Oliver S.
Unfollow Oliver S.
Share Review
Report Review

Enjoying my product a lot
December 4, 2021

Enjoying my product a lot. Came on time and the quality is great.

Date of experience: December 4, 2021
Utah
1 review
0 helpful votes
Follow Hanna C.
Unfollow Hanna C.
Share Review
Report Review

I had a good experience and shipping was decent time wise!

Date of experience: December 4, 2021
North Carolina
2 reviews
0 helpful votes
Follow Giselle N.
Unfollow Giselle N.
Share Review
Report Review

I love how organized the web site is and how specific the site is as well as the prices being on point!

Date of experience: December 4, 2021
California
1 review
0 helpful votes
Follow Kat W.
Unfollow Kat W.
Share Review
Report Review

Some rough patches but I'm glad you were understanding
January 3, 2022
Updated review

Some rough patches but I'm glad you were understanding.

Date of experience: December 4, 2021

So far im excited and can't wait to see them!
November 7, 2021
Previous review

So far im excited and can't wait to see them!

Date of experience: November 7, 2021
Indiana
1 review
0 helpful votes
Follow James Q.
Unfollow James Q.
Share Review
Report Review

Always had a great experience with this company! :)

Date of experience: December 4, 2021
Missouri
1 review
0 helpful votes
Follow Krista H.
Unfollow Krista H.
Share Review
Report Review

Fast delivery and accurate order
December 4, 2021

Fast delivery and accurate order. The safety pins are very hard to open. Other than that everything was perfect.

Date of experience: December 4, 2021
North Carolina
1 review
0 helpful votes
Follow Bronwyn A.
Unfollow Bronwyn A.
Share Review
Report Review

Balls were to small could not get on but I'm waiting one of them

Date of experience: December 4, 2021
Colorado
1 review
0 helpful votes
Follow Annette S.
Unfollow Annette S.
Share Review
Report Review

I always love this site!
December 4, 2021

I always love this site! But I love the discounts as well

Date of experience: December 4, 2021
Florida
1 review
0 helpful votes
Follow Aerial E.
Unfollow Aerial E.
Share Review
Report Review

Love this site and jewelry I get off here this is the best site to get your jewelry

Date of experience: December 4, 2021
California
1 review
0 helpful votes
Follow Valerie C.
Unfollow Valerie C.
Share Review
Report Review

I Like body candy, I feel because of the holiday season packages were delayed And I was consolidated by customer service that my packages was for sure on its way and now I have my rings! Thank you

Date of experience: December 4, 2021
Ohio
0 reviews
0 helpful votes
Follow Emily C.
Unfollow Emily C.
Share Review
Report Review

Usually good experience but this time has been horrible

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2021
Louisiana
1 review
0 helpful votes
Follow Joanna D.
Unfollow Joanna D.
Share Review
Report Review

I ordered from their website and got my order at a reasonable time.

Date of experience: December 3, 2021
Maine
1 review
0 helpful votes
Follow Amie H.
Unfollow Amie H.
Share Review
Report Review

Had fun shopping for my new nose piercing! I hope to return and shop more later. I want very simple items. It was nice to be able to use the filter to narrow down my options.

Date of experience: December 3, 2021