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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,547 reviews

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Maine
1 review
0 helpful votes
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Very easy shopping experience with good discounts and good products.

Date of experience: December 8, 2021
California
1 review
0 helpful votes
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Issue resolved
January 7, 2022

The jewelry is super cute. I did have an issue with an item that broke but customer service replaced it.

Date of experience: December 8, 2021
Texas
1 review
0 helpful votes
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Good quality for the price
December 8, 2021

Good quality for the price. I have been shopping in the site for years and I've never been disappointed.

Date of experience: December 8, 2021
Oregon
1 review
0 helpful votes
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Great stuff to shop for and such great jewelry quality

Date of experience: December 7, 2021
Pennsylvania
1 review
0 helpful votes
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It was a good experience and I'm very pleased with the products

Date of experience: December 7, 2021
Virginia
1 review
0 helpful votes
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Love your jewelry, decent prices, quality stuff... Blah blah blah

Date of experience: December 7, 2021
Pennsylvania
1 review
0 helpful votes
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Nothing but positive feedback!
December 8, 2021

Nothing but positive feedback! My orders always arrive before expected, and I'm always satisfied with the quality. Short and sweet, I always trust these guys for my pierced needs!

Date of experience: December 7, 2021
New York
1 review
0 helpful votes
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All the body jewelry I got was cute, quality and well worth the $$$!

Date of experience: December 7, 2021
Canada
1 review
0 helpful votes
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Beautiful jewelry, however, it takes a long time to ship. Other than that, it was a great experience.

Date of experience: December 7, 2021
Nevada
1 review
0 helpful votes
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Web site not user friendly
December 7, 2021

Web site not user friendly. The pricing was not clear while ordering.

Date of experience: December 7, 2021
Pennsylvania
1 review
0 helpful votes
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None of my industrial bars fit the length of my ear.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 7, 2021
Illinois
1 review
0 helpful votes
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Absolutely love my jewelry..
December 7, 2021

Absolutely love my jewelry. Everything has been great!

Date of experience: December 7, 2021
Nebraska
1 review
0 helpful votes
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Really like them was a little hard to get the balls off tho

Date of experience: December 7, 2021
Illinois
1 review
0 helpful votes
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It was quick and my first time shopping here. Clip on earrings were fantastic

Date of experience: December 7, 2021
California
1 review
0 helpful votes
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Great!
December 7, 2021

Great! Have bought from them for so long now and I'm never disappointed! They're always release new styles and I absolutely love them!

Date of experience: December 7, 2021
Georgia
1 review
0 helpful votes
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With a great variety of high-quality jewelry to choose from and new jewelry in stock frequently at a great price, you can't go wrong with Bodycandy. They're always my go-to for jewelry.

Date of experience: December 6, 2021
Oklahoma
1 review
0 helpful votes
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I love all the jewelry i get from body candy it's the best!

Date of experience: December 6, 2021
Indiana
2 reviews
0 helpful votes
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Great prices, quick shipping, easy to navigate website.

Date of experience: December 6, 2021
Pennsylvania
1 review
0 helpful votes
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Super cute earrings and too bad there isn't an actual store near me.

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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I've never had any problems ordering from here, and I've always gotten my order in a short amount of time.

Date of experience: December 6, 2021