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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

50,565 reviews

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
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It was good
February 18, 2022

It was good - i felt as though the shipping took a little longer then needed but its okay.

Date of experience: February 18, 2022
Texas
1 review
0 helpful votes
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Website is well designed and easy to find what I am looking for. Plus the ability to use paypal and make payments makes it so much nicer

Date of experience: February 18, 2022
Pennsylvania
1 review
0 helpful votes
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Nice plugs wish the quality on some were better but for the price I can't really complain

Date of experience: February 17, 2022
North Carolina
1 review
0 helpful votes
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Quick shipping and good quality jewelry, I've been ordering here for a couple years and it never disappoints

Date of experience: February 17, 2022
Florida
1 review
0 helpful votes
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Amazing experience
February 18, 2022

Amazing experience. Would continue to buy from them.

Date of experience: February 17, 2022
Michigan
1 review
0 helpful votes
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Low Quality
March 19, 2022

My red belly ring broke after me soaking it in alcohol and my blue one the ball won't stay on. I'm very disappointed

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2022
Florida
1 review
0 helpful votes
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So far just ordered 4 industrial earrings. I will see what I get and hopefully will return to buy more! UPDATE; Have received all the earrings I ordered and the are amazing.

Date of experience: February 17, 2022
Virginia
1 review
0 helpful votes
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Love what I picked and it'll be so nice to wear once I don't have to have a mask on.

Date of experience: February 17, 2022
Iowa
1 review
0 helpful votes
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I get the vast majority from Body Candy because you guys are great. Large selection and great experience.

Date of experience: February 17, 2022
Wisconsin
1 review
0 helpful votes
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Love this company and everything I have purchased …I...
February 17, 2022
Updated review

Love this company and everything I have purchased …I would recommend

Date of experience: February 17, 2022

Easy and great coupon!
November 27, 2021
Previous review

Easy and great coupon! Hope I love the quality!

Date of experience: November 27, 2021
Maryland
1 review
0 helpful votes
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Fast and easy, really good discounts
February 17, 2022

Fast and easy, really good discounts. The variety is amazing.

Date of experience: February 17, 2022
Ohio
1 review
0 helpful votes
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It was good, the matte nose hoop doesnt fit at all and the paint started to peal off

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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Great price/ cheaper than the same pair on Amazon from the same supplier

Date of experience: February 17, 2022
Canada
1 review
0 helpful votes
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Overall good service, my septum ring got delivered a week earlier than expected. And it fits nicely I wish I got to insert a photo lol

Date of experience: February 17, 2022
Canada
1 review
0 helpful votes
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They have nice stuff, if you're not in a rush to get your jewelry then I'd suggest getting it from here

Date of experience: February 17, 2022
Colorado
1 review
0 helpful votes
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Really cute jewelry, i wear them everyday and the shipping was fast!

Date of experience: February 16, 2022
Illinois
1 review
0 helpful votes
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Actually love your store, affordable and quick shipping. Always happy with every sale and the multiple style choices

Date of experience: February 16, 2022
Canada
1 review
0 helpful votes
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Great products fast shipping great customer service very happy

Date of experience: February 16, 2022
Montana
1 review
0 helpful votes
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Fast shipping!
February 17, 2022

Fast shipping! I love my jewelry and it's the only ones I'm not allergic to.

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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Jewelry was dirty and infected my nipple even after sterilization

Date of experience: February 16, 2022