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SmartCustomer Website Reviews and Complaints
business logo of BodyCandy

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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,451
quality
252
This company responds to reviews on average within 1 day

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50,558 reviews

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Michigan
1 review
0 helpful votes
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Customer service was great along with a good replacement

Date of experience: February 19, 2022
Illinois
1 review
0 helpful votes
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The jewelry came in fast and looked exactly like the pictures! I have no complaints

Date of experience: February 19, 2022
South Carolina
1 review
0 helpful votes
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I love how many coupons I get without the coupons I probably wouldn't have gotten the whole hundred pack.

Date of experience: February 18, 2022
Arkansas
1 review
0 helpful votes
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The ring was a LOT bigger than expected and different sizes were sadly not available. :(

Date of experience: February 18, 2022
Georgia
1 review
0 helpful votes
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Super cute nose ring
February 19, 2022

Super cute nose ring. Not too big and not to small

Date of experience: February 18, 2022
Michigan
1 review
0 helpful votes
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Love all of the jewelry I got, however I ordered the wrong size

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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Vert easy and great prices
February 19, 2022

Vert easy and great prices. I always have a good experience shopping here.

Date of experience: February 18, 2022
Georgia
1 review
0 helpful votes
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The delivery was fast and without any issues. They even followed to make sure I received it.

Date of experience: February 18, 2022
Pennsylvania
1 review
0 helpful votes
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Everything was great!
February 19, 2022

Everything was great! Great quality and quick shipping!

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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Good quality!
February 18, 2022

Good quality! Pink one came with paint scratch but others perfect condition

Date of experience: February 18, 2022
Illinois
1 review
0 helpful votes
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The more I purchase from body candy the less I want to come back.

BodyCandy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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I wish there were more implant grade items and that there were shorter piercings for cartilages. I hate long studs but that's all I see to come across!

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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So excited when my piercer told me about this site. So many options at a reasonable price! I'm so excited to shop more

Date of experience: February 18, 2022
New Jersey
2 reviews
0 helpful votes
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Good selection but long wait for delivery. Good customer service when I had problems

Date of experience: February 18, 2022
North Carolina
1 review
0 helpful votes
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Overall I love the selection of piercings because not only can you find beautiful ones but you can also find funky ones for any personality. And finding the information about each piercing is really easy and very informative.

Date of experience: February 18, 2022
New Mexico
1 review
0 helpful votes
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BodyCandy is my favorite place to get my body jewelry!
February 18, 2022
Updated review

BodyCandy is my favorite place to get my body jewelry!

Date of experience: February 18, 2022

I've been shopping with Body Candy for a while and...
October 19, 2021
Previous review

I've been shopping with Body Candy for a while and I LOVE it.

Date of experience: October 19, 2021
Canada
1 review
0 helpful votes
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Cute affordable but good quality jewelry, shipping is always very quick

Date of experience: February 18, 2022
Illinois
1 review
0 helpful votes
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Good website, has a a lot of cute options at a good price point

Date of experience: February 18, 2022
California
1 review
0 helpful votes
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Good selection and many sizing options are convenient

Date of experience: February 18, 2022
Michigan
1 review
0 helpful votes
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Good delivery time and quality jewelry :)) )))))))))

Date of experience: February 18, 2022